#1 community platform
#1 community platform
#1 community platform
Terms & conditions
Terms & conditions
18-04-2024
18-04-2024
Before you scroll, read this
Compliance & responsibility is very import. Not just for us but also for your success and your protection. We put you first. Every single time.
Here at Clanly, we deeply value the trust and safety of our community, and it’s with a heavy heart that we must remind each member of the legal obligations & regulations that govern our interactions.
With that in mind, we tried to make these documents as simple, fair & understandable as possible.
General Terms: These are the rules that ensure our platform operates smoothly and legally.
Terms for Fans: If you're here to explore and support creators, these terms will guide your interactions.
Terms for Creators: Essential for those who contribute to our community, ensuring your rights are protected while fostering responsibility.
Acceptable use Policy: Outline of what not to do.
Business Regulation Terms: Specifically for creators in the EU and Germany, aligning with local laws to safeguard your interests.
Complaints Policy: We are here to listen and address your concerns, ensuring that every voice within our community is heard and valued.
Terms of service
18-04-2024
18-04-2024
BY USING OUR PLATFORM, YOU AGREE TO THESE TERMS – PLEASE READ THEM CAREFULLY
1 Introduction:
By accessing or using our platform, software &/or service, you agree to comply with out terms of service and agree to be legally bound by these terms.
2 Enforcement of Terms:
We reserve the right to enforce these terms at our discretion. This may include taking actions like modifying, suspending, or terminating your access to Clanly without prior notice for violations. Our actions are aimed at maintaining a safe and compliant environment for all users. While we will do our best to enforce the terms of this Agreement, we cannot warrant or represent that other Users will in fact adhere to this Agreement and cannot act as insurers or accept any liability for their failure to do so.
3 Interpretation:
In these Terms of Service:
"Clanly" refers to our online platform, accessible via our website and mobile application.
References to "we", "our", "us" are references to Clanly UG, the operator of Clanly.
"Content" encompasses all forms of material uploaded to Clanly by any user (whether a Creator or a Fan), including but not limited to photos, videos, audio, text (comments, descriptions, messages, hashtags), livestreams, metadata, and interactive features.
"Creator" is a user who establishes an account for the purpose of posting content to be accessed by other users.
"Fan" is a user who follows one or more creators and accesses their content.
"Fan/Creator Transaction" includes any interaction where a fan gains access to a creator's content, such as through subscriptions, one-time payments for exclusive content, or through direct interactions and tips.
"Fan Payment" refers to all payments made by a fan to a creator, encompassing subscriptions, tips, and payments for specific content.
"Subscription" refers to a recurring payment made by a fan to access a creator's content on an ongoing basis.
"Terms of Service" refers to the legally binding agreement between you and Clanly, which includes: (i) these Terms of Service, (ii) Privacy Policy, (iii) Acceptable Use Policy, (iv) any additional terms applicable to specific features or areas of our platform.
"User" refers to any individual or entity using Clanly, whether as a creator, fan, or both.
4 Who We Are and How to Contact Us:
Clanly is operated by Clanly UG. We are a limited company registered in Germany. Our registered office address is Charlottenstraße 13, 21509 Berlin, Germany. Our VAT number is DE348006823.To contact us with any questions about Clanly, please email our support team at contact. If you are unable to contact us by email, you may write to us at our registered office address.
5 Changes to the Terms of Service:
We may change any part of the Terms of Service without prior notice in the following circumstances:
To reflect changes in laws and regulatory requirements which apply to Clanly and the services, features, and programs we offer, particularly when such changes require Clanly to alter its terms and conditions in a manner that does not permit giving you reasonable notice.
To address an unforeseen and imminent danger related to defending Clanly, our users, or the platform from fraud, malware, spam, data breaches, or other cybersecurity risks.
Additionally, we may make other changes to the Terms of Service, and we will provide you with reasonable notice of such changes by email or through notifications on Clanly. If you disagree with the changes, you may contact us to terminate your agreement with us before the changes take effect. Once the updated Terms of Service are in effect, you will be bound by them if you continue to use Clanly.
6 Changes to Clanly:
We may update and change Clanly from time to time for various reasons, including to reflect changes in our services, the needs of our users, and our business practices, or to improve performance, enhance functionality, or address security issues. We will attempt to provide you with reasonable notice of any major changes. We do not guarantee that Clanly, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of Clanly for business or operational reasons. We will strive to provide reasonable notice of any suspension or withdrawal that affects you.
7 Registration and Account Creation:
When you register on Clanly, you first have to create an account. You are required to provide a valid email address, choose a username, and create a password, or you can authenticate using a valid third-party account (such as Google). Your password should be unique to Clanly and must comply with our technical requirements for password strength.
8 Eligibility Requirements:
To register and create an account on Clanly, you must meet the following criteria:
You must be at least 16 years old to use Clanly. Clanly is not intended for children.
If the laws of your country or region require a higher age to be legally bound by a contract than stated above, then you must be of the age where you can legally enter into a contract under those laws.
You must have the legal capacity to enter into a contract.
You must comply with the laws of the country or state/province where you are located, which must permit you to join Clanly, view its content, and use its functionalities.
You may be required to provide additional information or undergo verification processes as deemed necessary by Clanly.
9 Acceptance of Terms:
By accessing or using Clanly’s services, clicking on a button to signify your acceptance, or by engaging in any part of the service, you affirm that:
You have read, understand, and agree to be bound by this Agreement, including any future amendments and additions as may be published from time to time via Clanly or communicated through our services.
You acknowledge that if you do not agree to any of these terms, you should not access or use Clanly’s services.
You will adhere to all applicable laws, including those of the country, state, and city in which you are present while using Clanly.
Restrictions: If you do not meet all of these requirements, you must not access or use Clanly.
10 Your Commitments to Clanly:
Account Integrity:
If you previously had an account with Clanly, you confirm that your account was not terminated or suspended by us due to any violation of our terms or policies.
You agree to provide truthful, accurate, and complete information when registering and using Clanly, and to update this information promptly as necessary.
You consent to receive communications from us electronically, such as emails and messages posted to your Clanly account, and you acknowledge the processing of your personal data as detailed in our Privacy Policy.
Security and Confidentiality:
You are responsible for maintaining the confidentiality and security of your account login details, including your username, passwords, and any other piece of information as part of our security procedures. You agree not to disclose these details to anyone else.
If you suspect any unauthorized use of your account or other breaches of security, you agree to contact us immediately. Be particularly vigilant when accessing your account from public or shared computers so that others cannot access, view, or record your personal information.
You are responsible for all activities that occur under your account, even if these activities were not committed by you.
Compliance with Terms of Service:
You will comply fully with these Terms of Service for all Users, our Acceptable Use Policy, and all other parts of the Terms of Service that apply to your use of Clanly.
Access Rights and Restrictions:
By agreeing to these Terms of Service, you are granted a revocable license to access Clanly’s services. Your access is contingent upon your adherence to these terms. We reserve the right to temporarily deny or permanently terminate your access if you fail to comply with these terms.
As a Fan, your use of Clanly's services is for your personal, non-commercial use only. You agree not to commercially exploit any portion of the services.
As a Creator, your use of the services is solely on behalf of yourself or your organization. You must have all necessary authorizations and rights to use the services on behalf of your organization.
Privileges Nontransferable:
Your access privileges are personal to you and cannot be transferred or shared with third parties. Any unauthorized sharing or transferring of login credentials is strictly prohibited.
11 Rights Reserved by Clanly:
Content Moderation and Account Suspension:
Clanly reserves the right, but is not obligated, to monitor or review your content to ensure compliance with our Terms of Service, including our Acceptable Use Policy and applicable laws.
We may suspend access to content if there is a suspicion that it does not comply with our Terms of Service or applicable laws, while we conduct an investigation. During this time, you can contact support@clanly.com to request a review of the decision.
Following our investigation, we may take appropriate action, which includes reinstating your content or permanently removing it without your consent and without prior notice. You agree to provide all reasonable assistance at your own cost in our investigation.
Notification of content removal or account suspension will be communicated through email or an electronic message to your Clanly account.
Termination of Access:
Clanly reserves the right to terminate your agreement and access to our platform for any reason with 30 days’ notice via email or electronic message.
Immediate termination or suspension without notice may occur if:
You seriously or repeatedly breach the Terms of Service, including our Acceptable Use Policy.
Your actions cause or are likely to cause loss to us or harm to our reputation.
During a suspension, any payments due to you may be withheld. Upon termination, we may handle your content as described in our Privacy Policy, including deletion, and you will not be able to access your content.
Legal Cooperation and Disclosure:
Clanly may investigate any suspected or actual misuse, abuse, or unlawful activity and cooperate with law enforcement authorities in such investigations.
We may disclose any information or records about your use of Clanly to law enforcement or other entities to protect our legal rights, comply with the law, or in response to legal processes.
Payment Processing:
Clanly reserves the right to change third-party payment providers and will notify you of any changes. Details of such changes will be recorded on your Clanly account.
Intellectual Property:
Other than content provided by users, all rights in Clanly and its contents, features, and functionalities (including source code, databases, etc.) are owned by us or our licensors and are protected by copyright, trademark, trade secret, and other intellectual property laws.
We are the sole owners of anonymized data relating to your use of Clanly and may use this data for any purpose, including commercial, development, and research purposes.
12 Disclaimer of Responsibilities:
Content and Expression:
Clanly does not endorse, approve, or authorize the content uploaded by its users. The views expressed by creators or fans on Clanly do not necessarily represent our views.
We grant no rights in relation to any content; such rights may only be granted by creators themselves.
Your content may be visible to others who may recognize your identity from it. Clanly is not responsible if you are identified from your content.
Technology and Security:
While we may offer certain geofencing or geolocation features, we do not guarantee their accuracy or effectiveness, and you will have no claim against us for your reliance on or use of these technologies.
All content is created, selected, and provided by users. We do not moderate content, nor do we select or alter the content stored or transmitted on Clanly.
We make no guarantees that Clanly will be free from bugs, secure, or virus-free, nor that it will always be available or uninterrupted. You are responsible for configuring your technology and software to access Clanly and should use your own virus protection software.
User Interactions and Financial Expectations:
You are not obliged to follow any suggestions, comments, reviews, or instructions received from other users and if you choose to do so, it is at your own risk.
We make no promises regarding the potential income or financial benefits for creators or referring users.
General Disclaimers:
The materials we provide on Clanly are for general information only and we make no guarantees about the accuracy or potential outcomes from using such materials.
Clanly is not guaranteed to be compatible with all devices or operating systems.
We are not responsible for the availability of the internet, or for any errors in your connections, devices, or software that may occur during your use of Clanly.
We are not liable for any losses or damages resulting from lost, stolen, or compromised user accounts or passwords, unauthorized use of your account, or unauthorized financial transactions.
Once content is posted on Clanly, we cannot control its use by other users or third parties, and we are not responsible for any further distribution, copying, or misuse. Deleting your account does not necessarily prevent the continued circulation of content previously shared or recorded by other users or third parties.
13 Intellectual Property Ownership and User Content:
Ownership of Services:
We, along with our licensors where applicable, own all rights, title, and interest, including all related intellectual property rights, in and to the Clanly Services. This Agreement does not transfer any rights of ownership in or related to the Services or any intellectual property rights owned by us.
Our name, logo, and product names associated with the Services are trademarks belonging to us or to third parties, and no right or license is granted to use them. You agree not to remove, alter, or obscure any copyright, trademark, service mark, or other proprietary rights notices incorporated in or accompanying the Services.
User Content and Licenses:
You affirm that you either own or have obtained all necessary rights and permissions to use and to authorize us and other users to use your content as detailed in these terms.
You grant us a non-exclusive, worldwide, perpetual, royalty-free, sublicensable, assignable, and transferable license to use, reproduce, distribute, create derivative works of, display, and perform the content you upload to Clanly. This includes the right to translate, display, perform, modify, and create adaptations of your content for any purpose related to the provision, promotion, and operation of the Services.
This license continues even after you stop using our Services and extends to our ability to sub-license, assign, or transfer it to others without further remuneration to you. We may use your content in various ways including, but not limited to, displaying it on the platform, reformatting it, incorporating it into advertisements or other works, promoting it, and distributing it.
Infringement Claims and Moral Rights:
While we do not claim ownership of your content, you give us the right to act on your behalf with respect to infringing uses of your content taken from our Services by other users or third parties. This is necessary for us to intervene and manage content on Clanly effectively.
You waive any moral rights you may have in your content (such as the right to be identified as the author or to object to derogatory treatment) to the extent permitted by law. This waiver is intended to permit us to manage and display your content on Clanly without facing legal restrictions. This does not affect your ownership rights or the rights you have to prevent your content from being copied without your permission.
If we request, you agree to provide us with all consents and information necessary to submit notifications of infringement on your behalf. While we are not obligated to police infringements actively, we may, at our discretion, submit or withdraw notifications of copyright or trademark infringement to third-party websites or services.
14 Linking to and from Clanly:
Links to Clanly:
You are permitted to link to the Clanly homepage, provided that your link is done in a fair and legal manner that does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of false association, approval, or endorsement on our part without our explicit consent.
If you are a Creator promoting your Clanly account, you must adhere to the terms of our service and the terms of any other platforms where you promote your account. It is imperative not to impersonate Clanly or misrepresent that your activities are endorsed by us. Promoting your Clanly account through Google Ads or any similar advertising platforms or search engine services is prohibited unless specifically authorized.
Links from Clanly:
Clanly may include links to other sites and resources provided by third parties; these links are provided for your convenience only.
Such links should not be interpreted as approval by us of those linked websites or the information you may obtain from them.
We have no control over the contents of third-party sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.
If you decide to access any of the third-party websites linked from Clanly, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.
Domain Names:
In certain instances, Clanly may allow Creators to register or use domain names that include Clanly's trademark or terms similar enough to potentially cause confusion.
You are not allowed to register such domain names unless:
The domain name is registered by you, the Creator.
The domain name directs only to your Clanly profile and not to any other website, including link aggregators.
You obtain prior written permission from us and sign a licensing agreement.
If you wish to register a domain name containing Clanly’s trademark or a confusingly similar term, please contact us at support@clanly.com for permission. Non-compliance with these terms or any part of the licensing agreement may lead to enforcement actions, including Clanly initiating a domain dispute.
15 Account Deletion Procedure:
How to Delete Your Account:
You can initiate the deletion of your Clanly account through the 'User Account' section on your Clanly profile.
Deletion Process Depending on User Type:
Fans: The deletion of a Fan account will occur within a reasonable time after you make the request. All your subscriptions will be terminated, and you will not be charged further.
Creators: If you are a Creator, the deletion process will begin only after the last day of your current subscribers' paid period to ensure that all obligations to your Fans are met. Your account will remain active until this period ends, after which you will receive your final earnings payout before your account is officially deleted.
Fan and Creator: If you hold both Fan and Creator roles, your account will be deleted in two stages—first as a Fan, and then as a Creator, following the procedures applicable to each role.
Post-Deletion:
Once your account is deleted, you will not have access to Clanly or any content you have previously uploaded. This includes an inability to renew or access any subscriptions.
You will receive an email confirmation once your account has been successfully deleted.
Following deletion, Clanly may handle any remaining content in accordance with our Privacy Policy, which may include deleting it permanently. You will no longer have the right to access this content.
Please be aware there is no facility on Clanly to access your content once your account has been terminated.
Additional Considerations:
We advise you to consider backing up any content or information you wish to save before initiating the deletion process, as Clanly is not responsible for any lost content or data once your account is closed.
Deleting your account is irreversible. Ensure you have resolved any outstanding matters, such as pending payments or disputes, before proceeding with account deletion.
16 Liability Limitations and Responsibilities:
General Provisions:
We do not exclude or limit our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents, or subcontractors, as well as for fraud or fraudulent misrepresentation.
Consumer Users:
If you are using Clanly as a consumer:
We and our subsidiary companies, employees, owners, representatives, and agents will not be liable for indirect losses such as loss of profit, loss of business or revenue, business interruption, or loss of anticipated savings that arise from or relate to your use of Clanly.
Our total liability to you for all claims arising from or related to the agreement is limited to $250 per claim.
Business Users:
If you are using Clanly as a business user:
We exclude all implied conditions, warranties, representations, or other terms that may apply to Clanly or any content on it to the extent permitted by law.
We are not responsible for losses not caused by our breach or negligence, nor for any indirect or consequential losses that are not foreseeable to both you and us when you commenced using the Services.
We will not be liable for:
Loss of profits, sales, business, or revenue;
Business interruption;
Loss of anticipated savings;
Loss of business opportunity, goodwill, or reputation;
Loss of or damage to data;
Any other indirect or consequential loss or damage.
Exclusions of Liability:
We are not liable for any damage that may result from unauthorized access to, alteration of, or the deletion, destruction, or loss of your Content or data. Additionally, we will not be responsible for:
Problems or technical malfunctions of any network, computer systems, servers, or providers;
Inaccessibility to Clanly, whether temporary or permanent;
Loss or damage due to viruses or other malicious software that may affect your computer equipment, software, data, or other property caused by accessing Clanly or downloading content from it;
The actions of third parties who misuse or misappropriate your content, or infringe the copyright in your content;
Doxing or any other unauthorized disclosure of your identity or personal information by other users or third parties.
Event Beyond Our Control:
We will not be liable for any failure or delay in performing our obligations where such failure or delay results from any cause that is beyond our reasonable control. Such causes include but are not limited to power failure, Internet Service Provider downtime, acts of God, government actions, war, riots, earthquakes, storms, or other natural disasters. Should an event beyond our control occur, we will notify you as soon as possible and take steps to minimize the impact of any service interruption.
Cap on Liability:
Our total liability to you for all claims arising from or relating to your use of Clanly, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed the greater of:
100% of the total fees you have paid to us during the twelve months immediately preceding the claim;
Shall not exceed $5,000.
17 General Provisions:
Enforceability and Waiver:
If any provision of this agreement is found to be unenforceable, the remaining provisions will continue to be in full effect.
Our failure to enforce any provision of this agreement does not constitute a waiver of our right to do so later.
Rights and Licenses:
We reserve all rights not expressly granted to you. No implied licenses or rights are granted to you, except as explicitly stated in these Terms of Service.
The agreement does not grant rights to any third parties directly, except that the exclusions and limitations of liability in these Terms and any terms related to dispute resolution may be enforced by Clanly's subsidiaries, employees, owners, representatives, and agents.
Assignment and Transfer:
You may not transfer or assign your rights or obligations under this agreement without our prior written consent.
We may assign or transfer our rights and obligations under this agreement to others without restriction. This may occur in the case of a merger, acquisition, sale of assets, or by law. We may also delegate the performance of any of our obligations to third parties, but we remain responsible to you for the fulfillment of those obligations.
Entire Agreement:
These Terms of Service constitute the entire agreement between you and Clanly regarding your access to and use of the platform and supersede all prior agreements and understandings, whether written or oral, between Clanly and you.
Applicable Law and Jurisdiction:
This agreement is governed by the laws of Germany, without regard to its conflict of law provisions. You agree that any legal action or proceeding related to this agreement will be conducted exclusively in courts located in Germany, and you consent to the jurisdiction and venue of such courts.
Changes to Terms:
We reserve the right to modify these terms at any time. Such modifications will be effective immediately upon posting the amended terms. Your continued use of Clanly after the posting of changes will constitute your acceptance of such changes.
18 Dispute Resolution and Governing Law:
Applicable Law:
For Consumers: If you are using Clanly as a consumer, your agreement with us and any disputes or claims arising out of or in connection with it (including non-contractual disputes or claims) are governed by the laws of Germany, irrespective of your country of residence. You may also be entitled to certain consumer protection rights under the laws of the country where you reside.
For Business Users: If you are using Clanly as a business user, the agreement and any dispute or claim arising from or related to it (including non-contractual disputes or claims) are governed by German law, without regard to its conflict of law provisions.
Jurisdiction:
Consumers: As a consumer, you can bring legal proceedings in connection with your use of Clanly in the competent courts of Germany or in the courts of the country where you live.
Business Users: If you are a business user, you agree that the courts of Germany will have exclusive jurisdiction to settle any disputes or claims that arise out of or in relation to your agreement with us or your use of Clanly.
Arbitration Agreement:
You agree that any dispute or claim relating in any way to your access or use of Clanly's services, or to any relationship with Clanly as a consumer, will be resolved by binding arbitration, rather than in court, except that:
You may assert claims in small claims court if your claims qualify.
Either party may seek equitable relief in court for infringement or other misuse of intellectual property rights.
Arbitration Process: The arbitration will be conducted in the English language in accordance with the Commercial Arbitration Rules of the German Institution of Arbitration (DIS), unless otherwise agreed upon. Any arbitration shall occur in Lübeck, Germany, and will be conducted by a single arbitrator.
Informal Dispute Resolution:
Prior to initiating any arbitration, you and Clanly agree to attempt to negotiate any dispute informally for at least 30 days. If you intend to seek arbitration, you must first send a written notice of your claim to Clanly.
Waiver of Jury Trial and Class Actions:
By agreeing to arbitration, you and Clanly waive any right to a jury trial or to participate in class actions or representative proceedings. Arbitration will be conducted on an individual basis.
Limitation on Time to File Claims:
Any cause of action or claim you may have arising out of or relating to these terms or Clanly must be commenced within one year after the cause of action accrues; otherwise, such cause of action or claim is permanently barred.
Exclusive Venue for Litigation:
To the extent that the arbitration agreement does not apply or if other proceedings are permitted, you and Clanly agree that any litigation shall be filed exclusively in the state courts located in Lübeck, Germany, or federal courts located in the same jurisdiction. You consent and submit to the personal jurisdiction of these courts for the purposes of litigating any such action.
19 Comprehensive Agreement Components:
Overview: These Terms of Service for All Users establish the foundational agreement between you and Clanly. Additional policies and terms detailed below also apply and form integral parts of your agreement with us, depending on your user role and interactions with the platform:
Conflict Resolution: In the event of any inconsistency between these Terms of service for All Users and any other part of the terms or policies mentioned above, these Terms of service for All Users will prevail to the extent of the conflict.
Legal Coherence: These additional policies and terms are designed to ensure that your interaction with Clanly is safe, enjoyable, and compliant with applicable laws, particularly considering our operations are based in Germany and extend globally. They help clarify specific aspects of our service based on user engagement and roles within the platform.
BY USING OUR PLATFORM, YOU AGREE TO THESE TERMS – PLEASE READ THEM CAREFULLY
1 Introduction:
By accessing or using our platform, software &/or service, you agree to comply with out terms of service and agree to be legally bound by these terms.
2 Enforcement of Terms:
We reserve the right to enforce these terms at our discretion. This may include taking actions like modifying, suspending, or terminating your access to Clanly without prior notice for violations. Our actions are aimed at maintaining a safe and compliant environment for all users. While we will do our best to enforce the terms of this Agreement, we cannot warrant or represent that other Users will in fact adhere to this Agreement and cannot act as insurers or accept any liability for their failure to do so.
3 Interpretation:
In these Terms of Service:
"Clanly" refers to our online platform, accessible via our website and mobile application.
References to "we", "our", "us" are references to Clanly UG, the operator of Clanly.
"Content" encompasses all forms of material uploaded to Clanly by any user (whether a Creator or a Fan), including but not limited to photos, videos, audio, text (comments, descriptions, messages, hashtags), livestreams, metadata, and interactive features.
"Creator" is a user who establishes an account for the purpose of posting content to be accessed by other users.
"Fan" is a user who follows one or more creators and accesses their content.
"Fan/Creator Transaction" includes any interaction where a fan gains access to a creator's content, such as through subscriptions, one-time payments for exclusive content, or through direct interactions and tips.
"Fan Payment" refers to all payments made by a fan to a creator, encompassing subscriptions, tips, and payments for specific content.
"Subscription" refers to a recurring payment made by a fan to access a creator's content on an ongoing basis.
"Terms of Service" refers to the legally binding agreement between you and Clanly, which includes: (i) these Terms of Service, (ii) Privacy Policy, (iii) Acceptable Use Policy, (iv) any additional terms applicable to specific features or areas of our platform.
"User" refers to any individual or entity using Clanly, whether as a creator, fan, or both.
4 Who We Are and How to Contact Us:
Clanly is operated by Clanly UG. We are a limited company registered in Germany. Our registered office address is Charlottenstraße 13, 21509 Berlin, Germany. Our VAT number is DE348006823.To contact us with any questions about Clanly, please email our support team at contact. If you are unable to contact us by email, you may write to us at our registered office address.
5 Changes to the Terms of Service:
We may change any part of the Terms of Service without prior notice in the following circumstances:
To reflect changes in laws and regulatory requirements which apply to Clanly and the services, features, and programs we offer, particularly when such changes require Clanly to alter its terms and conditions in a manner that does not permit giving you reasonable notice.
To address an unforeseen and imminent danger related to defending Clanly, our users, or the platform from fraud, malware, spam, data breaches, or other cybersecurity risks.
Additionally, we may make other changes to the Terms of Service, and we will provide you with reasonable notice of such changes by email or through notifications on Clanly. If you disagree with the changes, you may contact us to terminate your agreement with us before the changes take effect. Once the updated Terms of Service are in effect, you will be bound by them if you continue to use Clanly.
6 Changes to Clanly:
We may update and change Clanly from time to time for various reasons, including to reflect changes in our services, the needs of our users, and our business practices, or to improve performance, enhance functionality, or address security issues. We will attempt to provide you with reasonable notice of any major changes. We do not guarantee that Clanly, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of Clanly for business or operational reasons. We will strive to provide reasonable notice of any suspension or withdrawal that affects you.
7 Registration and Account Creation:
When you register on Clanly, you first have to create an account. You are required to provide a valid email address, choose a username, and create a password, or you can authenticate using a valid third-party account (such as Google). Your password should be unique to Clanly and must comply with our technical requirements for password strength.
8 Eligibility Requirements:
To register and create an account on Clanly, you must meet the following criteria:
You must be at least 16 years old to use Clanly. Clanly is not intended for children.
If the laws of your country or region require a higher age to be legally bound by a contract than stated above, then you must be of the age where you can legally enter into a contract under those laws.
You must have the legal capacity to enter into a contract.
You must comply with the laws of the country or state/province where you are located, which must permit you to join Clanly, view its content, and use its functionalities.
You may be required to provide additional information or undergo verification processes as deemed necessary by Clanly.
9 Acceptance of Terms:
By accessing or using Clanly’s services, clicking on a button to signify your acceptance, or by engaging in any part of the service, you affirm that:
You have read, understand, and agree to be bound by this Agreement, including any future amendments and additions as may be published from time to time via Clanly or communicated through our services.
You acknowledge that if you do not agree to any of these terms, you should not access or use Clanly’s services.
You will adhere to all applicable laws, including those of the country, state, and city in which you are present while using Clanly.
Restrictions: If you do not meet all of these requirements, you must not access or use Clanly.
10 Your Commitments to Clanly:
Account Integrity:
If you previously had an account with Clanly, you confirm that your account was not terminated or suspended by us due to any violation of our terms or policies.
You agree to provide truthful, accurate, and complete information when registering and using Clanly, and to update this information promptly as necessary.
You consent to receive communications from us electronically, such as emails and messages posted to your Clanly account, and you acknowledge the processing of your personal data as detailed in our Privacy Policy.
Security and Confidentiality:
You are responsible for maintaining the confidentiality and security of your account login details, including your username, passwords, and any other piece of information as part of our security procedures. You agree not to disclose these details to anyone else.
If you suspect any unauthorized use of your account or other breaches of security, you agree to contact us immediately. Be particularly vigilant when accessing your account from public or shared computers so that others cannot access, view, or record your personal information.
You are responsible for all activities that occur under your account, even if these activities were not committed by you.
Compliance with Terms of Service:
You will comply fully with these Terms of Service for all Users, our Acceptable Use Policy, and all other parts of the Terms of Service that apply to your use of Clanly.
Access Rights and Restrictions:
By agreeing to these Terms of Service, you are granted a revocable license to access Clanly’s services. Your access is contingent upon your adherence to these terms. We reserve the right to temporarily deny or permanently terminate your access if you fail to comply with these terms.
As a Fan, your use of Clanly's services is for your personal, non-commercial use only. You agree not to commercially exploit any portion of the services.
As a Creator, your use of the services is solely on behalf of yourself or your organization. You must have all necessary authorizations and rights to use the services on behalf of your organization.
Privileges Nontransferable:
Your access privileges are personal to you and cannot be transferred or shared with third parties. Any unauthorized sharing or transferring of login credentials is strictly prohibited.
11 Rights Reserved by Clanly:
Content Moderation and Account Suspension:
Clanly reserves the right, but is not obligated, to monitor or review your content to ensure compliance with our Terms of Service, including our Acceptable Use Policy and applicable laws.
We may suspend access to content if there is a suspicion that it does not comply with our Terms of Service or applicable laws, while we conduct an investigation. During this time, you can contact support@clanly.com to request a review of the decision.
Following our investigation, we may take appropriate action, which includes reinstating your content or permanently removing it without your consent and without prior notice. You agree to provide all reasonable assistance at your own cost in our investigation.
Notification of content removal or account suspension will be communicated through email or an electronic message to your Clanly account.
Termination of Access:
Clanly reserves the right to terminate your agreement and access to our platform for any reason with 30 days’ notice via email or electronic message.
Immediate termination or suspension without notice may occur if:
You seriously or repeatedly breach the Terms of Service, including our Acceptable Use Policy.
Your actions cause or are likely to cause loss to us or harm to our reputation.
During a suspension, any payments due to you may be withheld. Upon termination, we may handle your content as described in our Privacy Policy, including deletion, and you will not be able to access your content.
Legal Cooperation and Disclosure:
Clanly may investigate any suspected or actual misuse, abuse, or unlawful activity and cooperate with law enforcement authorities in such investigations.
We may disclose any information or records about your use of Clanly to law enforcement or other entities to protect our legal rights, comply with the law, or in response to legal processes.
Payment Processing:
Clanly reserves the right to change third-party payment providers and will notify you of any changes. Details of such changes will be recorded on your Clanly account.
Intellectual Property:
Other than content provided by users, all rights in Clanly and its contents, features, and functionalities (including source code, databases, etc.) are owned by us or our licensors and are protected by copyright, trademark, trade secret, and other intellectual property laws.
We are the sole owners of anonymized data relating to your use of Clanly and may use this data for any purpose, including commercial, development, and research purposes.
12 Disclaimer of Responsibilities:
Content and Expression:
Clanly does not endorse, approve, or authorize the content uploaded by its users. The views expressed by creators or fans on Clanly do not necessarily represent our views.
We grant no rights in relation to any content; such rights may only be granted by creators themselves.
Your content may be visible to others who may recognize your identity from it. Clanly is not responsible if you are identified from your content.
Technology and Security:
While we may offer certain geofencing or geolocation features, we do not guarantee their accuracy or effectiveness, and you will have no claim against us for your reliance on or use of these technologies.
All content is created, selected, and provided by users. We do not moderate content, nor do we select or alter the content stored or transmitted on Clanly.
We make no guarantees that Clanly will be free from bugs, secure, or virus-free, nor that it will always be available or uninterrupted. You are responsible for configuring your technology and software to access Clanly and should use your own virus protection software.
User Interactions and Financial Expectations:
You are not obliged to follow any suggestions, comments, reviews, or instructions received from other users and if you choose to do so, it is at your own risk.
We make no promises regarding the potential income or financial benefits for creators or referring users.
General Disclaimers:
The materials we provide on Clanly are for general information only and we make no guarantees about the accuracy or potential outcomes from using such materials.
Clanly is not guaranteed to be compatible with all devices or operating systems.
We are not responsible for the availability of the internet, or for any errors in your connections, devices, or software that may occur during your use of Clanly.
We are not liable for any losses or damages resulting from lost, stolen, or compromised user accounts or passwords, unauthorized use of your account, or unauthorized financial transactions.
Once content is posted on Clanly, we cannot control its use by other users or third parties, and we are not responsible for any further distribution, copying, or misuse. Deleting your account does not necessarily prevent the continued circulation of content previously shared or recorded by other users or third parties.
13 Intellectual Property Ownership and User Content:
Ownership of Services:
We, along with our licensors where applicable, own all rights, title, and interest, including all related intellectual property rights, in and to the Clanly Services. This Agreement does not transfer any rights of ownership in or related to the Services or any intellectual property rights owned by us.
Our name, logo, and product names associated with the Services are trademarks belonging to us or to third parties, and no right or license is granted to use them. You agree not to remove, alter, or obscure any copyright, trademark, service mark, or other proprietary rights notices incorporated in or accompanying the Services.
User Content and Licenses:
You affirm that you either own or have obtained all necessary rights and permissions to use and to authorize us and other users to use your content as detailed in these terms.
You grant us a non-exclusive, worldwide, perpetual, royalty-free, sublicensable, assignable, and transferable license to use, reproduce, distribute, create derivative works of, display, and perform the content you upload to Clanly. This includes the right to translate, display, perform, modify, and create adaptations of your content for any purpose related to the provision, promotion, and operation of the Services.
This license continues even after you stop using our Services and extends to our ability to sub-license, assign, or transfer it to others without further remuneration to you. We may use your content in various ways including, but not limited to, displaying it on the platform, reformatting it, incorporating it into advertisements or other works, promoting it, and distributing it.
Infringement Claims and Moral Rights:
While we do not claim ownership of your content, you give us the right to act on your behalf with respect to infringing uses of your content taken from our Services by other users or third parties. This is necessary for us to intervene and manage content on Clanly effectively.
You waive any moral rights you may have in your content (such as the right to be identified as the author or to object to derogatory treatment) to the extent permitted by law. This waiver is intended to permit us to manage and display your content on Clanly without facing legal restrictions. This does not affect your ownership rights or the rights you have to prevent your content from being copied without your permission.
If we request, you agree to provide us with all consents and information necessary to submit notifications of infringement on your behalf. While we are not obligated to police infringements actively, we may, at our discretion, submit or withdraw notifications of copyright or trademark infringement to third-party websites or services.
14 Linking to and from Clanly:
Links to Clanly:
You are permitted to link to the Clanly homepage, provided that your link is done in a fair and legal manner that does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of false association, approval, or endorsement on our part without our explicit consent.
If you are a Creator promoting your Clanly account, you must adhere to the terms of our service and the terms of any other platforms where you promote your account. It is imperative not to impersonate Clanly or misrepresent that your activities are endorsed by us. Promoting your Clanly account through Google Ads or any similar advertising platforms or search engine services is prohibited unless specifically authorized.
Links from Clanly:
Clanly may include links to other sites and resources provided by third parties; these links are provided for your convenience only.
Such links should not be interpreted as approval by us of those linked websites or the information you may obtain from them.
We have no control over the contents of third-party sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.
If you decide to access any of the third-party websites linked from Clanly, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.
Domain Names:
In certain instances, Clanly may allow Creators to register or use domain names that include Clanly's trademark or terms similar enough to potentially cause confusion.
You are not allowed to register such domain names unless:
The domain name is registered by you, the Creator.
The domain name directs only to your Clanly profile and not to any other website, including link aggregators.
You obtain prior written permission from us and sign a licensing agreement.
If you wish to register a domain name containing Clanly’s trademark or a confusingly similar term, please contact us at support@clanly.com for permission. Non-compliance with these terms or any part of the licensing agreement may lead to enforcement actions, including Clanly initiating a domain dispute.
15 Account Deletion Procedure:
How to Delete Your Account:
You can initiate the deletion of your Clanly account through the 'User Account' section on your Clanly profile.
Deletion Process Depending on User Type:
Fans: The deletion of a Fan account will occur within a reasonable time after you make the request. All your subscriptions will be terminated, and you will not be charged further.
Creators: If you are a Creator, the deletion process will begin only after the last day of your current subscribers' paid period to ensure that all obligations to your Fans are met. Your account will remain active until this period ends, after which you will receive your final earnings payout before your account is officially deleted.
Fan and Creator: If you hold both Fan and Creator roles, your account will be deleted in two stages—first as a Fan, and then as a Creator, following the procedures applicable to each role.
Post-Deletion:
Once your account is deleted, you will not have access to Clanly or any content you have previously uploaded. This includes an inability to renew or access any subscriptions.
You will receive an email confirmation once your account has been successfully deleted.
Following deletion, Clanly may handle any remaining content in accordance with our Privacy Policy, which may include deleting it permanently. You will no longer have the right to access this content.
Please be aware there is no facility on Clanly to access your content once your account has been terminated.
Additional Considerations:
We advise you to consider backing up any content or information you wish to save before initiating the deletion process, as Clanly is not responsible for any lost content or data once your account is closed.
Deleting your account is irreversible. Ensure you have resolved any outstanding matters, such as pending payments or disputes, before proceeding with account deletion.
16 Liability Limitations and Responsibilities:
General Provisions:
We do not exclude or limit our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents, or subcontractors, as well as for fraud or fraudulent misrepresentation.
Consumer Users:
If you are using Clanly as a consumer:
We and our subsidiary companies, employees, owners, representatives, and agents will not be liable for indirect losses such as loss of profit, loss of business or revenue, business interruption, or loss of anticipated savings that arise from or relate to your use of Clanly.
Our total liability to you for all claims arising from or related to the agreement is limited to $250 per claim.
Business Users:
If you are using Clanly as a business user:
We exclude all implied conditions, warranties, representations, or other terms that may apply to Clanly or any content on it to the extent permitted by law.
We are not responsible for losses not caused by our breach or negligence, nor for any indirect or consequential losses that are not foreseeable to both you and us when you commenced using the Services.
We will not be liable for:
Loss of profits, sales, business, or revenue;
Business interruption;
Loss of anticipated savings;
Loss of business opportunity, goodwill, or reputation;
Loss of or damage to data;
Any other indirect or consequential loss or damage.
Exclusions of Liability:
We are not liable for any damage that may result from unauthorized access to, alteration of, or the deletion, destruction, or loss of your Content or data. Additionally, we will not be responsible for:
Problems or technical malfunctions of any network, computer systems, servers, or providers;
Inaccessibility to Clanly, whether temporary or permanent;
Loss or damage due to viruses or other malicious software that may affect your computer equipment, software, data, or other property caused by accessing Clanly or downloading content from it;
The actions of third parties who misuse or misappropriate your content, or infringe the copyright in your content;
Doxing or any other unauthorized disclosure of your identity or personal information by other users or third parties.
Event Beyond Our Control:
We will not be liable for any failure or delay in performing our obligations where such failure or delay results from any cause that is beyond our reasonable control. Such causes include but are not limited to power failure, Internet Service Provider downtime, acts of God, government actions, war, riots, earthquakes, storms, or other natural disasters. Should an event beyond our control occur, we will notify you as soon as possible and take steps to minimize the impact of any service interruption.
Cap on Liability:
Our total liability to you for all claims arising from or relating to your use of Clanly, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed the greater of:
100% of the total fees you have paid to us during the twelve months immediately preceding the claim;
Shall not exceed $5,000.
17 General Provisions:
Enforceability and Waiver:
If any provision of this agreement is found to be unenforceable, the remaining provisions will continue to be in full effect.
Our failure to enforce any provision of this agreement does not constitute a waiver of our right to do so later.
Rights and Licenses:
We reserve all rights not expressly granted to you. No implied licenses or rights are granted to you, except as explicitly stated in these Terms of Service.
The agreement does not grant rights to any third parties directly, except that the exclusions and limitations of liability in these Terms and any terms related to dispute resolution may be enforced by Clanly's subsidiaries, employees, owners, representatives, and agents.
Assignment and Transfer:
You may not transfer or assign your rights or obligations under this agreement without our prior written consent.
We may assign or transfer our rights and obligations under this agreement to others without restriction. This may occur in the case of a merger, acquisition, sale of assets, or by law. We may also delegate the performance of any of our obligations to third parties, but we remain responsible to you for the fulfillment of those obligations.
Entire Agreement:
These Terms of Service constitute the entire agreement between you and Clanly regarding your access to and use of the platform and supersede all prior agreements and understandings, whether written or oral, between Clanly and you.
Applicable Law and Jurisdiction:
This agreement is governed by the laws of Germany, without regard to its conflict of law provisions. You agree that any legal action or proceeding related to this agreement will be conducted exclusively in courts located in Germany, and you consent to the jurisdiction and venue of such courts.
Changes to Terms:
We reserve the right to modify these terms at any time. Such modifications will be effective immediately upon posting the amended terms. Your continued use of Clanly after the posting of changes will constitute your acceptance of such changes.
18 Dispute Resolution and Governing Law:
Applicable Law:
For Consumers: If you are using Clanly as a consumer, your agreement with us and any disputes or claims arising out of or in connection with it (including non-contractual disputes or claims) are governed by the laws of Germany, irrespective of your country of residence. You may also be entitled to certain consumer protection rights under the laws of the country where you reside.
For Business Users: If you are using Clanly as a business user, the agreement and any dispute or claim arising from or related to it (including non-contractual disputes or claims) are governed by German law, without regard to its conflict of law provisions.
Jurisdiction:
Consumers: As a consumer, you can bring legal proceedings in connection with your use of Clanly in the competent courts of Germany or in the courts of the country where you live.
Business Users: If you are a business user, you agree that the courts of Germany will have exclusive jurisdiction to settle any disputes or claims that arise out of or in relation to your agreement with us or your use of Clanly.
Arbitration Agreement:
You agree that any dispute or claim relating in any way to your access or use of Clanly's services, or to any relationship with Clanly as a consumer, will be resolved by binding arbitration, rather than in court, except that:
You may assert claims in small claims court if your claims qualify.
Either party may seek equitable relief in court for infringement or other misuse of intellectual property rights.
Arbitration Process: The arbitration will be conducted in the English language in accordance with the Commercial Arbitration Rules of the German Institution of Arbitration (DIS), unless otherwise agreed upon. Any arbitration shall occur in Lübeck, Germany, and will be conducted by a single arbitrator.
Informal Dispute Resolution:
Prior to initiating any arbitration, you and Clanly agree to attempt to negotiate any dispute informally for at least 30 days. If you intend to seek arbitration, you must first send a written notice of your claim to Clanly.
Waiver of Jury Trial and Class Actions:
By agreeing to arbitration, you and Clanly waive any right to a jury trial or to participate in class actions or representative proceedings. Arbitration will be conducted on an individual basis.
Limitation on Time to File Claims:
Any cause of action or claim you may have arising out of or relating to these terms or Clanly must be commenced within one year after the cause of action accrues; otherwise, such cause of action or claim is permanently barred.
Exclusive Venue for Litigation:
To the extent that the arbitration agreement does not apply or if other proceedings are permitted, you and Clanly agree that any litigation shall be filed exclusively in the state courts located in Lübeck, Germany, or federal courts located in the same jurisdiction. You consent and submit to the personal jurisdiction of these courts for the purposes of litigating any such action.
19 Comprehensive Agreement Components:
Overview: These Terms of Service for All Users establish the foundational agreement between you and Clanly. Additional policies and terms detailed below also apply and form integral parts of your agreement with us, depending on your user role and interactions with the platform:
Conflict Resolution: In the event of any inconsistency between these Terms of service for All Users and any other part of the terms or policies mentioned above, these Terms of service for All Users will prevail to the extent of the conflict.
Legal Coherence: These additional policies and terms are designed to ensure that your interaction with Clanly is safe, enjoyable, and compliant with applicable laws, particularly considering our operations are based in Germany and extend globally. They help clarify specific aspects of our service based on user engagement and roles within the platform.
BY USING OUR PLATFORM, YOU AGREE TO THESE TERMS – PLEASE READ THEM CAREFULLY
1 Introduction:
By accessing or using our platform, software &/or service, you agree to comply with out terms of service and agree to be legally bound by these terms.
2 Enforcement of Terms:
We reserve the right to enforce these terms at our discretion. This may include taking actions like modifying, suspending, or terminating your access to Clanly without prior notice for violations. Our actions are aimed at maintaining a safe and compliant environment for all users. While we will do our best to enforce the terms of this Agreement, we cannot warrant or represent that other Users will in fact adhere to this Agreement and cannot act as insurers or accept any liability for their failure to do so.
3 Interpretation:
In these Terms of Service:
"Clanly" refers to our online platform, accessible via our website and mobile application.
References to "we", "our", "us" are references to Clanly UG, the operator of Clanly.
"Content" encompasses all forms of material uploaded to Clanly by any user (whether a Creator or a Fan), including but not limited to photos, videos, audio, text (comments, descriptions, messages, hashtags), livestreams, metadata, and interactive features.
"Creator" is a user who establishes an account for the purpose of posting content to be accessed by other users.
"Fan" is a user who follows one or more creators and accesses their content.
"Fan/Creator Transaction" includes any interaction where a fan gains access to a creator's content, such as through subscriptions, one-time payments for exclusive content, or through direct interactions and tips.
"Fan Payment" refers to all payments made by a fan to a creator, encompassing subscriptions, tips, and payments for specific content.
"Subscription" refers to a recurring payment made by a fan to access a creator's content on an ongoing basis.
"Terms of Service" refers to the legally binding agreement between you and Clanly, which includes: (i) these Terms of Service, (ii) Privacy Policy, (iii) Acceptable Use Policy, (iv) any additional terms applicable to specific features or areas of our platform.
"User" refers to any individual or entity using Clanly, whether as a creator, fan, or both.
4 Who We Are and How to Contact Us:
Clanly is operated by Clanly UG. We are a limited company registered in Germany. Our registered office address is Charlottenstraße 13, 21509 Berlin, Germany. Our VAT number is DE348006823.To contact us with any questions about Clanly, please email our support team at contact. If you are unable to contact us by email, you may write to us at our registered office address.
5 Changes to the Terms of Service:
We may change any part of the Terms of Service without prior notice in the following circumstances:
To reflect changes in laws and regulatory requirements which apply to Clanly and the services, features, and programs we offer, particularly when such changes require Clanly to alter its terms and conditions in a manner that does not permit giving you reasonable notice.
To address an unforeseen and imminent danger related to defending Clanly, our users, or the platform from fraud, malware, spam, data breaches, or other cybersecurity risks.
Additionally, we may make other changes to the Terms of Service, and we will provide you with reasonable notice of such changes by email or through notifications on Clanly. If you disagree with the changes, you may contact us to terminate your agreement with us before the changes take effect. Once the updated Terms of Service are in effect, you will be bound by them if you continue to use Clanly.
6 Changes to Clanly:
We may update and change Clanly from time to time for various reasons, including to reflect changes in our services, the needs of our users, and our business practices, or to improve performance, enhance functionality, or address security issues. We will attempt to provide you with reasonable notice of any major changes. We do not guarantee that Clanly, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of Clanly for business or operational reasons. We will strive to provide reasonable notice of any suspension or withdrawal that affects you.
7 Registration and Account Creation:
When you register on Clanly, you first have to create an account. You are required to provide a valid email address, choose a username, and create a password, or you can authenticate using a valid third-party account (such as Google). Your password should be unique to Clanly and must comply with our technical requirements for password strength.
8 Eligibility Requirements:
To register and create an account on Clanly, you must meet the following criteria:
You must be at least 16 years old to use Clanly. Clanly is not intended for children.
If the laws of your country or region require a higher age to be legally bound by a contract than stated above, then you must be of the age where you can legally enter into a contract under those laws.
You must have the legal capacity to enter into a contract.
You must comply with the laws of the country or state/province where you are located, which must permit you to join Clanly, view its content, and use its functionalities.
You may be required to provide additional information or undergo verification processes as deemed necessary by Clanly.
9 Acceptance of Terms:
By accessing or using Clanly’s services, clicking on a button to signify your acceptance, or by engaging in any part of the service, you affirm that:
You have read, understand, and agree to be bound by this Agreement, including any future amendments and additions as may be published from time to time via Clanly or communicated through our services.
You acknowledge that if you do not agree to any of these terms, you should not access or use Clanly’s services.
You will adhere to all applicable laws, including those of the country, state, and city in which you are present while using Clanly.
Restrictions: If you do not meet all of these requirements, you must not access or use Clanly.
10 Your Commitments to Clanly:
Account Integrity:
If you previously had an account with Clanly, you confirm that your account was not terminated or suspended by us due to any violation of our terms or policies.
You agree to provide truthful, accurate, and complete information when registering and using Clanly, and to update this information promptly as necessary.
You consent to receive communications from us electronically, such as emails and messages posted to your Clanly account, and you acknowledge the processing of your personal data as detailed in our Privacy Policy.
Security and Confidentiality:
You are responsible for maintaining the confidentiality and security of your account login details, including your username, passwords, and any other piece of information as part of our security procedures. You agree not to disclose these details to anyone else.
If you suspect any unauthorized use of your account or other breaches of security, you agree to contact us immediately. Be particularly vigilant when accessing your account from public or shared computers so that others cannot access, view, or record your personal information.
You are responsible for all activities that occur under your account, even if these activities were not committed by you.
Compliance with Terms of Service:
You will comply fully with these Terms of Service for all Users, our Acceptable Use Policy, and all other parts of the Terms of Service that apply to your use of Clanly.
Access Rights and Restrictions:
By agreeing to these Terms of Service, you are granted a revocable license to access Clanly’s services. Your access is contingent upon your adherence to these terms. We reserve the right to temporarily deny or permanently terminate your access if you fail to comply with these terms.
As a Fan, your use of Clanly's services is for your personal, non-commercial use only. You agree not to commercially exploit any portion of the services.
As a Creator, your use of the services is solely on behalf of yourself or your organization. You must have all necessary authorizations and rights to use the services on behalf of your organization.
Privileges Nontransferable:
Your access privileges are personal to you and cannot be transferred or shared with third parties. Any unauthorized sharing or transferring of login credentials is strictly prohibited.
11 Rights Reserved by Clanly:
Content Moderation and Account Suspension:
Clanly reserves the right, but is not obligated, to monitor or review your content to ensure compliance with our Terms of Service, including our Acceptable Use Policy and applicable laws.
We may suspend access to content if there is a suspicion that it does not comply with our Terms of Service or applicable laws, while we conduct an investigation. During this time, you can contact support@clanly.com to request a review of the decision.
Following our investigation, we may take appropriate action, which includes reinstating your content or permanently removing it without your consent and without prior notice. You agree to provide all reasonable assistance at your own cost in our investigation.
Notification of content removal or account suspension will be communicated through email or an electronic message to your Clanly account.
Termination of Access:
Clanly reserves the right to terminate your agreement and access to our platform for any reason with 30 days’ notice via email or electronic message.
Immediate termination or suspension without notice may occur if:
You seriously or repeatedly breach the Terms of Service, including our Acceptable Use Policy.
Your actions cause or are likely to cause loss to us or harm to our reputation.
During a suspension, any payments due to you may be withheld. Upon termination, we may handle your content as described in our Privacy Policy, including deletion, and you will not be able to access your content.
Legal Cooperation and Disclosure:
Clanly may investigate any suspected or actual misuse, abuse, or unlawful activity and cooperate with law enforcement authorities in such investigations.
We may disclose any information or records about your use of Clanly to law enforcement or other entities to protect our legal rights, comply with the law, or in response to legal processes.
Payment Processing:
Clanly reserves the right to change third-party payment providers and will notify you of any changes. Details of such changes will be recorded on your Clanly account.
Intellectual Property:
Other than content provided by users, all rights in Clanly and its contents, features, and functionalities (including source code, databases, etc.) are owned by us or our licensors and are protected by copyright, trademark, trade secret, and other intellectual property laws.
We are the sole owners of anonymized data relating to your use of Clanly and may use this data for any purpose, including commercial, development, and research purposes.
12 Disclaimer of Responsibilities:
Content and Expression:
Clanly does not endorse, approve, or authorize the content uploaded by its users. The views expressed by creators or fans on Clanly do not necessarily represent our views.
We grant no rights in relation to any content; such rights may only be granted by creators themselves.
Your content may be visible to others who may recognize your identity from it. Clanly is not responsible if you are identified from your content.
Technology and Security:
While we may offer certain geofencing or geolocation features, we do not guarantee their accuracy or effectiveness, and you will have no claim against us for your reliance on or use of these technologies.
All content is created, selected, and provided by users. We do not moderate content, nor do we select or alter the content stored or transmitted on Clanly.
We make no guarantees that Clanly will be free from bugs, secure, or virus-free, nor that it will always be available or uninterrupted. You are responsible for configuring your technology and software to access Clanly and should use your own virus protection software.
User Interactions and Financial Expectations:
You are not obliged to follow any suggestions, comments, reviews, or instructions received from other users and if you choose to do so, it is at your own risk.
We make no promises regarding the potential income or financial benefits for creators or referring users.
General Disclaimers:
The materials we provide on Clanly are for general information only and we make no guarantees about the accuracy or potential outcomes from using such materials.
Clanly is not guaranteed to be compatible with all devices or operating systems.
We are not responsible for the availability of the internet, or for any errors in your connections, devices, or software that may occur during your use of Clanly.
We are not liable for any losses or damages resulting from lost, stolen, or compromised user accounts or passwords, unauthorized use of your account, or unauthorized financial transactions.
Once content is posted on Clanly, we cannot control its use by other users or third parties, and we are not responsible for any further distribution, copying, or misuse. Deleting your account does not necessarily prevent the continued circulation of content previously shared or recorded by other users or third parties.
13 Intellectual Property Ownership and User Content:
Ownership of Services:
We, along with our licensors where applicable, own all rights, title, and interest, including all related intellectual property rights, in and to the Clanly Services. This Agreement does not transfer any rights of ownership in or related to the Services or any intellectual property rights owned by us.
Our name, logo, and product names associated with the Services are trademarks belonging to us or to third parties, and no right or license is granted to use them. You agree not to remove, alter, or obscure any copyright, trademark, service mark, or other proprietary rights notices incorporated in or accompanying the Services.
User Content and Licenses:
You affirm that you either own or have obtained all necessary rights and permissions to use and to authorize us and other users to use your content as detailed in these terms.
You grant us a non-exclusive, worldwide, perpetual, royalty-free, sublicensable, assignable, and transferable license to use, reproduce, distribute, create derivative works of, display, and perform the content you upload to Clanly. This includes the right to translate, display, perform, modify, and create adaptations of your content for any purpose related to the provision, promotion, and operation of the Services.
This license continues even after you stop using our Services and extends to our ability to sub-license, assign, or transfer it to others without further remuneration to you. We may use your content in various ways including, but not limited to, displaying it on the platform, reformatting it, incorporating it into advertisements or other works, promoting it, and distributing it.
Infringement Claims and Moral Rights:
While we do not claim ownership of your content, you give us the right to act on your behalf with respect to infringing uses of your content taken from our Services by other users or third parties. This is necessary for us to intervene and manage content on Clanly effectively.
You waive any moral rights you may have in your content (such as the right to be identified as the author or to object to derogatory treatment) to the extent permitted by law. This waiver is intended to permit us to manage and display your content on Clanly without facing legal restrictions. This does not affect your ownership rights or the rights you have to prevent your content from being copied without your permission.
If we request, you agree to provide us with all consents and information necessary to submit notifications of infringement on your behalf. While we are not obligated to police infringements actively, we may, at our discretion, submit or withdraw notifications of copyright or trademark infringement to third-party websites or services.
14 Linking to and from Clanly:
Links to Clanly:
You are permitted to link to the Clanly homepage, provided that your link is done in a fair and legal manner that does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of false association, approval, or endorsement on our part without our explicit consent.
If you are a Creator promoting your Clanly account, you must adhere to the terms of our service and the terms of any other platforms where you promote your account. It is imperative not to impersonate Clanly or misrepresent that your activities are endorsed by us. Promoting your Clanly account through Google Ads or any similar advertising platforms or search engine services is prohibited unless specifically authorized.
Links from Clanly:
Clanly may include links to other sites and resources provided by third parties; these links are provided for your convenience only.
Such links should not be interpreted as approval by us of those linked websites or the information you may obtain from them.
We have no control over the contents of third-party sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.
If you decide to access any of the third-party websites linked from Clanly, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.
Domain Names:
In certain instances, Clanly may allow Creators to register or use domain names that include Clanly's trademark or terms similar enough to potentially cause confusion.
You are not allowed to register such domain names unless:
The domain name is registered by you, the Creator.
The domain name directs only to your Clanly profile and not to any other website, including link aggregators.
You obtain prior written permission from us and sign a licensing agreement.
If you wish to register a domain name containing Clanly’s trademark or a confusingly similar term, please contact us at support@clanly.com for permission. Non-compliance with these terms or any part of the licensing agreement may lead to enforcement actions, including Clanly initiating a domain dispute.
15 Account Deletion Procedure:
How to Delete Your Account:
You can initiate the deletion of your Clanly account through the 'User Account' section on your Clanly profile.
Deletion Process Depending on User Type:
Fans: The deletion of a Fan account will occur within a reasonable time after you make the request. All your subscriptions will be terminated, and you will not be charged further.
Creators: If you are a Creator, the deletion process will begin only after the last day of your current subscribers' paid period to ensure that all obligations to your Fans are met. Your account will remain active until this period ends, after which you will receive your final earnings payout before your account is officially deleted.
Fan and Creator: If you hold both Fan and Creator roles, your account will be deleted in two stages—first as a Fan, and then as a Creator, following the procedures applicable to each role.
Post-Deletion:
Once your account is deleted, you will not have access to Clanly or any content you have previously uploaded. This includes an inability to renew or access any subscriptions.
You will receive an email confirmation once your account has been successfully deleted.
Following deletion, Clanly may handle any remaining content in accordance with our Privacy Policy, which may include deleting it permanently. You will no longer have the right to access this content.
Please be aware there is no facility on Clanly to access your content once your account has been terminated.
Additional Considerations:
We advise you to consider backing up any content or information you wish to save before initiating the deletion process, as Clanly is not responsible for any lost content or data once your account is closed.
Deleting your account is irreversible. Ensure you have resolved any outstanding matters, such as pending payments or disputes, before proceeding with account deletion.
16 Liability Limitations and Responsibilities:
General Provisions:
We do not exclude or limit our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents, or subcontractors, as well as for fraud or fraudulent misrepresentation.
Consumer Users:
If you are using Clanly as a consumer:
We and our subsidiary companies, employees, owners, representatives, and agents will not be liable for indirect losses such as loss of profit, loss of business or revenue, business interruption, or loss of anticipated savings that arise from or relate to your use of Clanly.
Our total liability to you for all claims arising from or related to the agreement is limited to $250 per claim.
Business Users:
If you are using Clanly as a business user:
We exclude all implied conditions, warranties, representations, or other terms that may apply to Clanly or any content on it to the extent permitted by law.
We are not responsible for losses not caused by our breach or negligence, nor for any indirect or consequential losses that are not foreseeable to both you and us when you commenced using the Services.
We will not be liable for:
Loss of profits, sales, business, or revenue;
Business interruption;
Loss of anticipated savings;
Loss of business opportunity, goodwill, or reputation;
Loss of or damage to data;
Any other indirect or consequential loss or damage.
Exclusions of Liability:
We are not liable for any damage that may result from unauthorized access to, alteration of, or the deletion, destruction, or loss of your Content or data. Additionally, we will not be responsible for:
Problems or technical malfunctions of any network, computer systems, servers, or providers;
Inaccessibility to Clanly, whether temporary or permanent;
Loss or damage due to viruses or other malicious software that may affect your computer equipment, software, data, or other property caused by accessing Clanly or downloading content from it;
The actions of third parties who misuse or misappropriate your content, or infringe the copyright in your content;
Doxing or any other unauthorized disclosure of your identity or personal information by other users or third parties.
Event Beyond Our Control:
We will not be liable for any failure or delay in performing our obligations where such failure or delay results from any cause that is beyond our reasonable control. Such causes include but are not limited to power failure, Internet Service Provider downtime, acts of God, government actions, war, riots, earthquakes, storms, or other natural disasters. Should an event beyond our control occur, we will notify you as soon as possible and take steps to minimize the impact of any service interruption.
Cap on Liability:
Our total liability to you for all claims arising from or relating to your use of Clanly, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed the greater of:
100% of the total fees you have paid to us during the twelve months immediately preceding the claim;
Shall not exceed $5,000.
17 General Provisions:
Enforceability and Waiver:
If any provision of this agreement is found to be unenforceable, the remaining provisions will continue to be in full effect.
Our failure to enforce any provision of this agreement does not constitute a waiver of our right to do so later.
Rights and Licenses:
We reserve all rights not expressly granted to you. No implied licenses or rights are granted to you, except as explicitly stated in these Terms of Service.
The agreement does not grant rights to any third parties directly, except that the exclusions and limitations of liability in these Terms and any terms related to dispute resolution may be enforced by Clanly's subsidiaries, employees, owners, representatives, and agents.
Assignment and Transfer:
You may not transfer or assign your rights or obligations under this agreement without our prior written consent.
We may assign or transfer our rights and obligations under this agreement to others without restriction. This may occur in the case of a merger, acquisition, sale of assets, or by law. We may also delegate the performance of any of our obligations to third parties, but we remain responsible to you for the fulfillment of those obligations.
Entire Agreement:
These Terms of Service constitute the entire agreement between you and Clanly regarding your access to and use of the platform and supersede all prior agreements and understandings, whether written or oral, between Clanly and you.
Applicable Law and Jurisdiction:
This agreement is governed by the laws of Germany, without regard to its conflict of law provisions. You agree that any legal action or proceeding related to this agreement will be conducted exclusively in courts located in Germany, and you consent to the jurisdiction and venue of such courts.
Changes to Terms:
We reserve the right to modify these terms at any time. Such modifications will be effective immediately upon posting the amended terms. Your continued use of Clanly after the posting of changes will constitute your acceptance of such changes.
18 Dispute Resolution and Governing Law:
Applicable Law:
For Consumers: If you are using Clanly as a consumer, your agreement with us and any disputes or claims arising out of or in connection with it (including non-contractual disputes or claims) are governed by the laws of Germany, irrespective of your country of residence. You may also be entitled to certain consumer protection rights under the laws of the country where you reside.
For Business Users: If you are using Clanly as a business user, the agreement and any dispute or claim arising from or related to it (including non-contractual disputes or claims) are governed by German law, without regard to its conflict of law provisions.
Jurisdiction:
Consumers: As a consumer, you can bring legal proceedings in connection with your use of Clanly in the competent courts of Germany or in the courts of the country where you live.
Business Users: If you are a business user, you agree that the courts of Germany will have exclusive jurisdiction to settle any disputes or claims that arise out of or in relation to your agreement with us or your use of Clanly.
Arbitration Agreement:
You agree that any dispute or claim relating in any way to your access or use of Clanly's services, or to any relationship with Clanly as a consumer, will be resolved by binding arbitration, rather than in court, except that:
You may assert claims in small claims court if your claims qualify.
Either party may seek equitable relief in court for infringement or other misuse of intellectual property rights.
Arbitration Process: The arbitration will be conducted in the English language in accordance with the Commercial Arbitration Rules of the German Institution of Arbitration (DIS), unless otherwise agreed upon. Any arbitration shall occur in Lübeck, Germany, and will be conducted by a single arbitrator.
Informal Dispute Resolution:
Prior to initiating any arbitration, you and Clanly agree to attempt to negotiate any dispute informally for at least 30 days. If you intend to seek arbitration, you must first send a written notice of your claim to Clanly.
Waiver of Jury Trial and Class Actions:
By agreeing to arbitration, you and Clanly waive any right to a jury trial or to participate in class actions or representative proceedings. Arbitration will be conducted on an individual basis.
Limitation on Time to File Claims:
Any cause of action or claim you may have arising out of or relating to these terms or Clanly must be commenced within one year after the cause of action accrues; otherwise, such cause of action or claim is permanently barred.
Exclusive Venue for Litigation:
To the extent that the arbitration agreement does not apply or if other proceedings are permitted, you and Clanly agree that any litigation shall be filed exclusively in the state courts located in Lübeck, Germany, or federal courts located in the same jurisdiction. You consent and submit to the personal jurisdiction of these courts for the purposes of litigating any such action.
19 Comprehensive Agreement Components:
Overview: These Terms of Service for All Users establish the foundational agreement between you and Clanly. Additional policies and terms detailed below also apply and form integral parts of your agreement with us, depending on your user role and interactions with the platform:
Conflict Resolution: In the event of any inconsistency between these Terms of service for All Users and any other part of the terms or policies mentioned above, these Terms of service for All Users will prevail to the extent of the conflict.
Legal Coherence: These additional policies and terms are designed to ensure that your interaction with Clanly is safe, enjoyable, and compliant with applicable laws, particularly considering our operations are based in Germany and extend globally. They help clarify specific aspects of our service based on user engagement and roles within the platform.
Terms of service for Fans
19-04-2024
19-04-2024
BY USING OUR PLATFORM, YOU AGREE TO THESE TERMS – PLEASE READ THEM CAREFULLY
1. Introduction
These Terms of service for Fans ("Terms for Fans") specify additional conditions that apply if you engage with Clanly as a Fan. These terms form part of the broader agreement between you and Clanly, as detailed in our general terms of service.
2. Interpretation
For the purposes of these Terms for Fans, definitions and terms have the same meaning as provided in the general terms of service for all users, with additional specifics:
"VAT" refers to the value-added tax as applicable and defined by German law, and includes similar taxes imposed under other jurisdictions where Clanly operates.
"Tax" includes all forms of taxation and statutory, governmental, or municipal charges, duties, levies, or liabilities enforceable under German law or any other relevant jurisdiction.
3. Applicable Terms
By using Clanly as a Fan, you agree to be bound not only by these Terms for Fans but also by several other policies and terms:
4. Additional Terms for Specific Roles
If you also participate as a Creator on Clanly, then the Terms of service for Creators will additionally govern your activities and interactions in that role.
If you engage in transactions as a Fan, including subscriptions or one-time payments, the Standard Contract between Fan and Creator will outline the terms applicable to each transaction, which is recognized but not directly part of your agreement with Clanly.
5. Jurisdiction-Specific Terms
EU and german Creators: If you are a Creator based in the European Union or Germany, the Platform to Business Regulation Terms will apply, affecting how you interact with and operate within Clanly.
Referral Program Participation: If you participate in Clanly’s referral program, the Referral Program Terms will govern your participation and outline the benefits and responsibilities under that program.
6. Conflict of Terms
In the event of any conflict between these Terms for Fans and any other part of the terms or policies, these Terms for Fans will apply to the extent of the conflict when you are acting in your capacity as a Fan.
7. Fan Commitments
By using Clanly, you make the following commitments to us:
Age Requirement: You confirm that you are at least 16 years old or of the legal age to form this binding contract in your jurisdiction if that age is greater than 16.
Legal Compliance: You warrant that you are permitted by the laws of your country or state/province to join Clanly, to view any content available on it, and to use any functionalities provided by the platform.
Information Accuracy: You agree to provide accurate and current information about yourself during the registration process and to update such information as necessary to maintain its accuracy. Clanly reserves the right to request further information or verification documents from you at any time.
Payment Obligations: If applicable, you are willing and able to make payments for content or functionalities that require a fee on Clanly.
8. Content Guidelines
As a user of Clanly, particularly in interactions involving content, you agree to adhere to the following guidelines:
Content Ownership and Rights: You warrant that for each piece of content you post, display, upload, or publish on Clanly:
The content fully complies with Clanly’s terms of service , particularly the Acceptable Use Policy.
You own the content or have all necessary licenses, rights, consents, and permissions to use and authorize Clanly to include and use the content in the manner contemplated by the service and these Terms of Service.
If your content includes or utilizes third-party material, you have obtained all necessary rights, licenses, consents, and releases required for the lawful use of such material on Clanly.
Liability for Breach: You agree to be liable for and to indemnify Clanly (that is, to compensate for any loss or damage) against any claim arising from content you submit or post that violates any of the warranties or commitments made in these Terms of Service. This indemnity includes any direct, indirect, or consequential losses or damages incurred by Clanly associated with your breach of the terms of service.
Non-Endorsement: Clanly does not endorse, support, represent or guarantee the completeness, truthfulness, accuracy, or reliability of any content posted by users. Furthermore, Clanly does not endorse any opinions expressed via the platform.
Content Monitoring: Clanly is not obligated to monitor any content posted on the platform. However, Clanly reserves the right to review content and to remove or disable access to any content that, in Clanly’s sole discretion, violates any Clanly policy or is in any way harmful or objectionable. Clanly also reserves the right to take steps necessary to prevent misuse or abuse of its platform.
9. Subscriptions and Transactions by Fans:
General Terms:
All Fan/Creator Transactions on Clanly are governed by the Standard Contract between Fan and Creator. While Clanly facilitates these transactions by hosting content and providing the platform, it does not participate in the Standard Contract between Fan and Creator and is not liable for their transactions.
Creators independently set their pricing within Clanly’s guidelines. All displayed prices will be in USD ($), unless otherwise specified.
VAT and Pricing:
Fan Payments are exclusive of VAT, applicable at the current rate. VAT will be added to your payments where applicable.
Pricing adjustments by Creators are communicated through their Clanly profiles.
Payment Authorization:
To engage in transactions, you must first link a payment method to your Clanly account and authorize the payment by clicking 'Subscribe' on the desired Creator’s profile.
Clanly, through its subsidiaries, may provide your payment details to third-party payment processors to facilitate transactions. All transactions will be conducted in USD ($). Currency conversion charges may apply as per your bank or payment provider’s policies, which are not under Clanly’s control.
If multiple payment methods are stored, and the primary card is declined, an alternative card will be charged.
Subscription Management:
Subscriptions to Creators’ content auto-renew unless the auto-renewal is manually turned off in your account settings, your payment method fails, the subscription price increases, or you cancel the subscription.
If a subscription is canceled, access to the Creator's content will remain active until the end of the current billing cycle.
Continuous subscriptions will automatically attempt to renew at the end of each period. If your primary payment method is declined, an alternative method on file may be charged.
Refunds and Chargebacks:
Unjustified refund requests or chargebacks for any transactions or tips are strongly discouraged. If deemed in bad faith, such actions may lead to suspension or termination of your Clanly account.
Refund requests must align with Clanly’s Refund Policy, which details the circumstances under which refunds are permissible.
Renewal and Cancellation:
Automatic renewal settings can be managed in your account settings. Turning off auto-renew will prevent further charges but allow continued access until the subscription period ends.
Detailed instructions for subscription management, including turning off auto-renewal, are available within your account settings on Clanly.
Suspension of your User account:
If we suspend your User account in accordance with our rights under the Terms of Service, then any Fan Payments which would otherwise have fallen due during the period of suspension of your User account will be suspended during the period of the suspension of your User account.
BY USING OUR PLATFORM, YOU AGREE TO THESE TERMS – PLEASE READ THEM CAREFULLY
1. Introduction
These Terms of service for Fans ("Terms for Fans") specify additional conditions that apply if you engage with Clanly as a Fan. These terms form part of the broader agreement between you and Clanly, as detailed in our general terms of service.
2. Interpretation
For the purposes of these Terms for Fans, definitions and terms have the same meaning as provided in the general terms of service for all users, with additional specifics:
"VAT" refers to the value-added tax as applicable and defined by German law, and includes similar taxes imposed under other jurisdictions where Clanly operates.
"Tax" includes all forms of taxation and statutory, governmental, or municipal charges, duties, levies, or liabilities enforceable under German law or any other relevant jurisdiction.
3. Applicable Terms
By using Clanly as a Fan, you agree to be bound not only by these Terms for Fans but also by several other policies and terms:
4. Additional Terms for Specific Roles
If you also participate as a Creator on Clanly, then the Terms of service for Creators will additionally govern your activities and interactions in that role.
If you engage in transactions as a Fan, including subscriptions or one-time payments, the Standard Contract between Fan and Creator will outline the terms applicable to each transaction, which is recognized but not directly part of your agreement with Clanly.
5. Jurisdiction-Specific Terms
EU and german Creators: If you are a Creator based in the European Union or Germany, the Platform to Business Regulation Terms will apply, affecting how you interact with and operate within Clanly.
Referral Program Participation: If you participate in Clanly’s referral program, the Referral Program Terms will govern your participation and outline the benefits and responsibilities under that program.
6. Conflict of Terms
In the event of any conflict between these Terms for Fans and any other part of the terms or policies, these Terms for Fans will apply to the extent of the conflict when you are acting in your capacity as a Fan.
7. Fan Commitments
By using Clanly, you make the following commitments to us:
Age Requirement: You confirm that you are at least 16 years old or of the legal age to form this binding contract in your jurisdiction if that age is greater than 16.
Legal Compliance: You warrant that you are permitted by the laws of your country or state/province to join Clanly, to view any content available on it, and to use any functionalities provided by the platform.
Information Accuracy: You agree to provide accurate and current information about yourself during the registration process and to update such information as necessary to maintain its accuracy. Clanly reserves the right to request further information or verification documents from you at any time.
Payment Obligations: If applicable, you are willing and able to make payments for content or functionalities that require a fee on Clanly.
8. Content Guidelines
As a user of Clanly, particularly in interactions involving content, you agree to adhere to the following guidelines:
Content Ownership and Rights: You warrant that for each piece of content you post, display, upload, or publish on Clanly:
The content fully complies with Clanly’s terms of service , particularly the Acceptable Use Policy.
You own the content or have all necessary licenses, rights, consents, and permissions to use and authorize Clanly to include and use the content in the manner contemplated by the service and these Terms of Service.
If your content includes or utilizes third-party material, you have obtained all necessary rights, licenses, consents, and releases required for the lawful use of such material on Clanly.
Liability for Breach: You agree to be liable for and to indemnify Clanly (that is, to compensate for any loss or damage) against any claim arising from content you submit or post that violates any of the warranties or commitments made in these Terms of Service. This indemnity includes any direct, indirect, or consequential losses or damages incurred by Clanly associated with your breach of the terms of service.
Non-Endorsement: Clanly does not endorse, support, represent or guarantee the completeness, truthfulness, accuracy, or reliability of any content posted by users. Furthermore, Clanly does not endorse any opinions expressed via the platform.
Content Monitoring: Clanly is not obligated to monitor any content posted on the platform. However, Clanly reserves the right to review content and to remove or disable access to any content that, in Clanly’s sole discretion, violates any Clanly policy or is in any way harmful or objectionable. Clanly also reserves the right to take steps necessary to prevent misuse or abuse of its platform.
9. Subscriptions and Transactions by Fans:
General Terms:
All Fan/Creator Transactions on Clanly are governed by the Standard Contract between Fan and Creator. While Clanly facilitates these transactions by hosting content and providing the platform, it does not participate in the Standard Contract between Fan and Creator and is not liable for their transactions.
Creators independently set their pricing within Clanly’s guidelines. All displayed prices will be in USD ($), unless otherwise specified.
VAT and Pricing:
Fan Payments are exclusive of VAT, applicable at the current rate. VAT will be added to your payments where applicable.
Pricing adjustments by Creators are communicated through their Clanly profiles.
Payment Authorization:
To engage in transactions, you must first link a payment method to your Clanly account and authorize the payment by clicking 'Subscribe' on the desired Creator’s profile.
Clanly, through its subsidiaries, may provide your payment details to third-party payment processors to facilitate transactions. All transactions will be conducted in USD ($). Currency conversion charges may apply as per your bank or payment provider’s policies, which are not under Clanly’s control.
If multiple payment methods are stored, and the primary card is declined, an alternative card will be charged.
Subscription Management:
Subscriptions to Creators’ content auto-renew unless the auto-renewal is manually turned off in your account settings, your payment method fails, the subscription price increases, or you cancel the subscription.
If a subscription is canceled, access to the Creator's content will remain active until the end of the current billing cycle.
Continuous subscriptions will automatically attempt to renew at the end of each period. If your primary payment method is declined, an alternative method on file may be charged.
Refunds and Chargebacks:
Unjustified refund requests or chargebacks for any transactions or tips are strongly discouraged. If deemed in bad faith, such actions may lead to suspension or termination of your Clanly account.
Refund requests must align with Clanly’s Refund Policy, which details the circumstances under which refunds are permissible.
Renewal and Cancellation:
Automatic renewal settings can be managed in your account settings. Turning off auto-renew will prevent further charges but allow continued access until the subscription period ends.
Detailed instructions for subscription management, including turning off auto-renewal, are available within your account settings on Clanly.
Suspension of your User account:
If we suspend your User account in accordance with our rights under the Terms of Service, then any Fan Payments which would otherwise have fallen due during the period of suspension of your User account will be suspended during the period of the suspension of your User account.
BY USING OUR PLATFORM, YOU AGREE TO THESE TERMS – PLEASE READ THEM CAREFULLY
1. Introduction
These Terms of service for Fans ("Terms for Fans") specify additional conditions that apply if you engage with Clanly as a Fan. These terms form part of the broader agreement between you and Clanly, as detailed in our general terms of service.
2. Interpretation
For the purposes of these Terms for Fans, definitions and terms have the same meaning as provided in the general terms of service for all users, with additional specifics:
"VAT" refers to the value-added tax as applicable and defined by German law, and includes similar taxes imposed under other jurisdictions where Clanly operates.
"Tax" includes all forms of taxation and statutory, governmental, or municipal charges, duties, levies, or liabilities enforceable under German law or any other relevant jurisdiction.
3. Applicable Terms
By using Clanly as a Fan, you agree to be bound not only by these Terms for Fans but also by several other policies and terms:
4. Additional Terms for Specific Roles
If you also participate as a Creator on Clanly, then the Terms of service for Creators will additionally govern your activities and interactions in that role.
If you engage in transactions as a Fan, including subscriptions or one-time payments, the Standard Contract between Fan and Creator will outline the terms applicable to each transaction, which is recognized but not directly part of your agreement with Clanly.
5. Jurisdiction-Specific Terms
EU and german Creators: If you are a Creator based in the European Union or Germany, the Platform to Business Regulation Terms will apply, affecting how you interact with and operate within Clanly.
Referral Program Participation: If you participate in Clanly’s referral program, the Referral Program Terms will govern your participation and outline the benefits and responsibilities under that program.
6. Conflict of Terms
In the event of any conflict between these Terms for Fans and any other part of the terms or policies, these Terms for Fans will apply to the extent of the conflict when you are acting in your capacity as a Fan.
7. Fan Commitments
By using Clanly, you make the following commitments to us:
Age Requirement: You confirm that you are at least 16 years old or of the legal age to form this binding contract in your jurisdiction if that age is greater than 16.
Legal Compliance: You warrant that you are permitted by the laws of your country or state/province to join Clanly, to view any content available on it, and to use any functionalities provided by the platform.
Information Accuracy: You agree to provide accurate and current information about yourself during the registration process and to update such information as necessary to maintain its accuracy. Clanly reserves the right to request further information or verification documents from you at any time.
Payment Obligations: If applicable, you are willing and able to make payments for content or functionalities that require a fee on Clanly.
8. Content Guidelines
As a user of Clanly, particularly in interactions involving content, you agree to adhere to the following guidelines:
Content Ownership and Rights: You warrant that for each piece of content you post, display, upload, or publish on Clanly:
The content fully complies with Clanly’s terms of service , particularly the Acceptable Use Policy.
You own the content or have all necessary licenses, rights, consents, and permissions to use and authorize Clanly to include and use the content in the manner contemplated by the service and these Terms of Service.
If your content includes or utilizes third-party material, you have obtained all necessary rights, licenses, consents, and releases required for the lawful use of such material on Clanly.
Liability for Breach: You agree to be liable for and to indemnify Clanly (that is, to compensate for any loss or damage) against any claim arising from content you submit or post that violates any of the warranties or commitments made in these Terms of Service. This indemnity includes any direct, indirect, or consequential losses or damages incurred by Clanly associated with your breach of the terms of service.
Non-Endorsement: Clanly does not endorse, support, represent or guarantee the completeness, truthfulness, accuracy, or reliability of any content posted by users. Furthermore, Clanly does not endorse any opinions expressed via the platform.
Content Monitoring: Clanly is not obligated to monitor any content posted on the platform. However, Clanly reserves the right to review content and to remove or disable access to any content that, in Clanly’s sole discretion, violates any Clanly policy or is in any way harmful or objectionable. Clanly also reserves the right to take steps necessary to prevent misuse or abuse of its platform.
9. Subscriptions and Transactions by Fans:
General Terms:
All Fan/Creator Transactions on Clanly are governed by the Standard Contract between Fan and Creator. While Clanly facilitates these transactions by hosting content and providing the platform, it does not participate in the Standard Contract between Fan and Creator and is not liable for their transactions.
Creators independently set their pricing within Clanly’s guidelines. All displayed prices will be in USD ($), unless otherwise specified.
VAT and Pricing:
Fan Payments are exclusive of VAT, applicable at the current rate. VAT will be added to your payments where applicable.
Pricing adjustments by Creators are communicated through their Clanly profiles.
Payment Authorization:
To engage in transactions, you must first link a payment method to your Clanly account and authorize the payment by clicking 'Subscribe' on the desired Creator’s profile.
Clanly, through its subsidiaries, may provide your payment details to third-party payment processors to facilitate transactions. All transactions will be conducted in USD ($). Currency conversion charges may apply as per your bank or payment provider’s policies, which are not under Clanly’s control.
If multiple payment methods are stored, and the primary card is declined, an alternative card will be charged.
Subscription Management:
Subscriptions to Creators’ content auto-renew unless the auto-renewal is manually turned off in your account settings, your payment method fails, the subscription price increases, or you cancel the subscription.
If a subscription is canceled, access to the Creator's content will remain active until the end of the current billing cycle.
Continuous subscriptions will automatically attempt to renew at the end of each period. If your primary payment method is declined, an alternative method on file may be charged.
Refunds and Chargebacks:
Unjustified refund requests or chargebacks for any transactions or tips are strongly discouraged. If deemed in bad faith, such actions may lead to suspension or termination of your Clanly account.
Refund requests must align with Clanly’s Refund Policy, which details the circumstances under which refunds are permissible.
Renewal and Cancellation:
Automatic renewal settings can be managed in your account settings. Turning off auto-renew will prevent further charges but allow continued access until the subscription period ends.
Detailed instructions for subscription management, including turning off auto-renewal, are available within your account settings on Clanly.
Suspension of your User account:
If we suspend your User account in accordance with our rights under the Terms of Service, then any Fan Payments which would otherwise have fallen due during the period of suspension of your User account will be suspended during the period of the suspension of your User account.
Terms of service for Creators
19-04-2024
19-04-2024
BY USING OUR PLATFORM, YOU AGREE TO THESE TERMS – PLEASE READ THEM CAREFULLY
1. Introduction:
By registering as a Creator on Clanly, you agree to adhere to these Terms of Use specifically designed for Creators, in addition to the general Terms of Use applicable to all Clanly users.
2. Interpretation and Definitions:
VAT and Taxes: "VAT" refers to value-added tax applicable in Germany or any other applicable jurisdiction. "Tax" encompasses all forms of tax and statutory, governmental, state, federal, provincial, local government or municipal charges, duties, imposts, contributions, levies, withholdings or liabilities, wherever chargeable.
3. Applicable Terms:
General Compliance: As a Creator, you agree to comply with:
Terms of service - The general Terms of Use for all Users of Clanly.
Privacy Policy - Detailing how we handle your personal and other data.
Acceptable Use Policy - Outlines permissible activities and content on Clanly.
Standard Contract between Fan and Creator - For Fan/Creator Transactions. While Clanly facilitates the connection between you and your fans, it is not a party to any agreements directly between you and your fans. The Standard Contract between Fan and Creator governs each transaction, stipulating the specific terms under which you engage with fans.
4. Additional Legal Considerations:
Platform to Business Regulation Compliance: If you are based in the European Union or Germany, you are also subject to the Platform to Business Regulation Terms, ensuring transparency and fairness in your dealings on Clanly.
Dual Roles: If you also use Clanly as a Fan, you must adhere to the Terms of Service for Fans.
Referral Program Participation: If you engage in the Clanly Referral Program, specific terms related to the referral program apply to you.
5. Creator Responsibilities:
Content Ownership and Rights: You must own or have the necessary licenses, rights, consents, and permissions to use and authorize Clanly to use all patent, trademark, trade secret, copyright, or other proprietary rights in and to any and all content you submit.
Content Accuracy: You are responsible for ensuring that all content you upload complies with applicable laws and Clanly policies and does not infringe on the rights of others.
Pricing and Transactions: You have the autonomy to set pricing within Clanly’s parameters but must clearly communicate price changes to your subscribers.
6. Financial Transactions:
You are responsible for setting subscription prices and any associated content fees within the framework provided by Clanly.
All financial transactions will be processed in USD ($), unless otherwise noted, and are subject to VAT and other applicable taxes as dictated by jurisdictional requirements.
You authorize Clanly and its payment processors to handle all aspects of payment collection from fans, including the handling of credit card and other payment processing information.
7. Legal and Regulatory Adherence:
As a Creator, you are required to adhere to all local, state, federal, and international laws applicable to your content and interactions on Clanly.
8. Modification and Termination:
Clanly reserves the right to modify these terms and will provide you with notice of these changes. Continued use of Clanly after changes have been communicated will constitute your acceptance of the modified terms.
Clanly also reserves the right to terminate a Creator’s access to the platform for breach of these terms, including any actions that negatively impact the platform or other users.
9. Financial Terms for Creators:
Fees Structure:
Service Fee: Clanly charges a service fee of thirty percent (30%) on all payments made by Fans to Creators (exclusive of any VAT element of the Fan Payment). This fee is referred to as "Our Fee" and covers the costs associated with providing, maintaining, and operating Clanly, as well as hosting your content.
Creator Earnings: As a Creator, you will receive seventy percent (70%) of the Fan Payments (exclusive of any VAT element of the Fan Payment). These earnings are referred to as "Creator Earnings."
Payment Processing:
Deduction of Fees: Our Fee is automatically deducted from the Fan Payments before the balance is credited to your account.
Currency: All transactions are processed in USD ($) unless specifically noted otherwise. Creators should be aware of potential currency conversion fees or fluctuations when withdrawing earnings if based outside the Eurozone.
Payouts to Creators:
Payment Schedule: Creator Earnings are paid out according to the payout schedule established in your Creator account settings, which may be adjusted within the platform’s parameters.
Method of Payment: Payments to Creators are made via the payment methods registered and verified on your Clanly account, such as bank transfer or other available financial services.
Payout Thresholds: Payouts are subject to minimum thresholds as determined by Clanly and dependent on the payment method chosen.
Tax Reporting: As a Creator, you are responsible for reporting your earnings to the appropriate tax authorities as required by the laws of your jurisdiction. Clanly will provide necessary documentation for tax purposes as applicable.
Adjustments and Discrepancies:
In cases of payment discrepancies or disputes, Clanly will work with you to investigate and resolve the issue based on transaction records. However, Clanly’s records will be considered definitive in the absence of compelling evidence to the contrary.
VAT and Other Taxes:
VAT Handling: VAT applicable on Fan Payments will be handled according to the tax laws of Germany and any other relevant jurisdictions. It is important to note that the percentage rates stated above for fees and earnings exclude any VAT element.
Responsibility for Other Taxes: You are responsible for all other taxes applicable to your earnings.
Changes to Fee Structure:
Clanly reserves the right to modify the fee structure at any time. Changes will be communicated to you with reasonable notice before they take effect. Continued use of the platform after changes have been notified will constitute your acceptance of the new fee structure.
10. Personal legal responsibility of Creators:
Only individuals can be Creators. Every Creator is bound personally by the Terms of Service. If you have an agent, agency, management company or other third party which assists you with the operation of your Creator account (or operates it on your behalf), this does not affect your personal legal responsibility. Our relationship is with you, and not with any third party, and you will be legally responsible for ensuring that all Content posted and all use of your account complies with the Terms of Service.
11. Fan/Creator Transactions
Nature of Transactions:
Transactional Relationships: All Fan/Creator Transactions on Clanly are governed by the "Standard Contract between Fan and Creator" which establishes the contractual relationship directly between Fans and Creators. While Clanly facilitates these transactions by providing the platform and hosting the content, it does not become a party to the Standard Contract between Fan and Creator or any other contract that may exist between a Fan and Creator. Clanly is not responsible for the execution of these agreements.
VAT on Transactions: Fan Payments are exclusive of VAT, which will be added at the current rate applicable under German law or the law of the Fan's jurisdiction, as required.
Performance Obligations:
Confirmation of Transactions: Upon confirmation of a Fan/Creator Transaction through Clanly's interface or email notification, you as a Creator are required to fulfill the agreed-upon transaction, such as allowing access to the content, delivering custom content, or enabling interaction functions as purchased by the Fan.
Indemnity for Non-Compliance: You agree to indemnify Clanly for any losses or damages resulting from your failure to fulfill your part of any Fan/Creator Transaction, including potential losses of profit suffered by Clanly.
12. Content Terms for Creators
Content Ownership and Licensing:
Non-Confidentiality: Your content on Clanly is non-confidential, and you grant your Fans the right to access and view your content for their lawful, personal use according to the licenses you provide.
Content Warranties: You warrant that each item of content you post on Clanly:
Complies fully with the Terms of Service, particularly our Acceptable Use Policy.
Is either owned by you or you have a valid license to use and distribute the content.
Includes all necessary rights, licenses, consents, and releases for third-party material used within your content, ensuring lawful use and distribution on Clanly.
Meets the standards of satisfactory quality based on the description, price, and any other relevant factors.
Is fit for the purposes made known by Fans.
Accurately matches the descriptions provided by you on your Clanly profile and in any advertisements.
Liability for Content:
Indemnification for Breach: You agree to be liable to Clanly and indemnify it against any losses or damages (including lost profits) resulting from any breach of your warranties regarding your content.
No Endorsement or Monitoring by Clanly: Clanly does not endorse any content posted by Creators or other users and is not obligated to monitor such content. Clanly has no direct control over the nature of the content posted.
Records Custodian:
Record Keeping: You agree to act as the custodian of records for the content you upload to Clanly, maintaining compliance with applicable regulations concerning content creation and distribution.
13. Payouts to Creators:
Handling of Payments:
Third-Party Payment Providers: All Fan Payments are processed by third-party payment providers approved by Clanly.
Payment Collection: Depending on your chosen Payout Option, the third-party payment provider, such as Stripe, will collect Fan Payments and disburse your Creator Earnings directly to your bank account.
Fee Deduction and Holding of Earnings: If a Payout Option other than Stripe is chosen, Clanly will deduct a service fee of 30% from the Fan Payments received. The remaining 70% (Creator Earnings) will be held on your behalf by Clanly or one of our subsidiary companies.
Updating and Withdrawing Earnings:
Account Updates: Your Clanly account will reflect your Creator Earnings within a reasonable time frame. These earnings will become available for withdrawal once they are visible in your account.
Withdrawal Process: To withdraw Creator Earnings, you must have at least the minimum payout amount in your account, as detailed on the Banking page of your Clanly account. This page will also inform you of the minimum payout amount applicable based on your country of residence.
Currency and Conversion: All transactions, including Fan Payments and Creator Earnings, are processed in USD. If Stripe is used, the amounts will be converted to your local currency based on Stripe's exchange rates. Be aware that your bank or e-wallet may charge currency conversion or transfer fees. Clanly does not control these fees and is not responsible for any such charges imposed by your bank or e-wallet provider.
Chargebacks and Refunds:
Handling Disputes: If a Fan successfully secures a refund or chargeback from their credit card provider for a payment made to you, Clanly may investigate the transaction and may deduct from your account an amount equal to the Creator Earnings associated with the refunded or charged-back amount.
Data Security with Third-Party Payment Providers:
Data Storage: Except for direct bank transfer options, Clanly does not store any financial data you provide when registering your Payout Options with third-party payment providers. This data is handled entirely by the respective third-party services to ensure your privacy and security.
13. Withholding Creator Earnings:
Conditions for Withholding:
Breach of Terms of Service: Clanly may withhold all or part of the Creator Earnings due to you but not yet paid out if it is believed that you have seriously or repeatedly breached any part of theTerms of Service.
Potential Breach Impact: If you attempt or threaten to breach any part of the Terms of Service in a manner that could have serious consequences for Clanly or another user, such as causing potential loss, we may also withhold earnings.
Unlawful or Fraudulent Activity: If there is a suspicion that any Creator Earnings resulted from unlawful or fraudulent activity, either by you or by the Fan responsible for the payment, we will withhold earnings for as long as necessary to investigate the suspected activity.
Investigation and Resolution:
Duration of Withholding: Earnings may be withheld while investigations into breaches of the Terms of Service or unlawful activities are conducted.
Outcome of Investigation: If the investigation concludes that there has been a breach of the Terms of Service, attempted breach with serious potential consequences, or unlawful or fraudulent activity, you will be notified, and you may forfeit your Creator Earnings.
Lien or Third-Party Claims: Earnings may also be withheld if there is notice of secured interests, liens, or other claims on your earnings by third parties. Clanly does not assume responsibility for disputes involving third-party claims on your earnings.
Handling of Unrelated Earnings:
Unrelated Earnings: If it is determined that a portion of the withheld earnings is unrelated to any breaches or suspected unlawful activities, Clanly may arrange for the payment of those earnings to you.
Setoff Rights: If your breach of the Terms of Service results in losses to Clanly, the platform reserves the right to withhold all earnings due to you and set off such amounts against the losses incurred.
Return of Funds to Fans:
Forfeiture of Earnings: If, after the investigation, it is decided that the Creator Earnings are to be forfeited, Clanly will make every effort, unless prohibited by law, to return the associated Fan Payments to the Fans who made them.
BY USING OUR PLATFORM, YOU AGREE TO THESE TERMS – PLEASE READ THEM CAREFULLY
1. Introduction:
By registering as a Creator on Clanly, you agree to adhere to these Terms of Use specifically designed for Creators, in addition to the general Terms of Use applicable to all Clanly users.
2. Interpretation and Definitions:
VAT and Taxes: "VAT" refers to value-added tax applicable in Germany or any other applicable jurisdiction. "Tax" encompasses all forms of tax and statutory, governmental, state, federal, provincial, local government or municipal charges, duties, imposts, contributions, levies, withholdings or liabilities, wherever chargeable.
3. Applicable Terms:
General Compliance: As a Creator, you agree to comply with:
Terms of service - The general Terms of Use for all Users of Clanly.
Privacy Policy - Detailing how we handle your personal and other data.
Acceptable Use Policy - Outlines permissible activities and content on Clanly.
Standard Contract between Fan and Creator - For Fan/Creator Transactions. While Clanly facilitates the connection between you and your fans, it is not a party to any agreements directly between you and your fans. The Standard Contract between Fan and Creator governs each transaction, stipulating the specific terms under which you engage with fans.
4. Additional Legal Considerations:
Platform to Business Regulation Compliance: If you are based in the European Union or Germany, you are also subject to the Platform to Business Regulation Terms, ensuring transparency and fairness in your dealings on Clanly.
Dual Roles: If you also use Clanly as a Fan, you must adhere to the Terms of Service for Fans.
Referral Program Participation: If you engage in the Clanly Referral Program, specific terms related to the referral program apply to you.
5. Creator Responsibilities:
Content Ownership and Rights: You must own or have the necessary licenses, rights, consents, and permissions to use and authorize Clanly to use all patent, trademark, trade secret, copyright, or other proprietary rights in and to any and all content you submit.
Content Accuracy: You are responsible for ensuring that all content you upload complies with applicable laws and Clanly policies and does not infringe on the rights of others.
Pricing and Transactions: You have the autonomy to set pricing within Clanly’s parameters but must clearly communicate price changes to your subscribers.
6. Financial Transactions:
You are responsible for setting subscription prices and any associated content fees within the framework provided by Clanly.
All financial transactions will be processed in USD ($), unless otherwise noted, and are subject to VAT and other applicable taxes as dictated by jurisdictional requirements.
You authorize Clanly and its payment processors to handle all aspects of payment collection from fans, including the handling of credit card and other payment processing information.
7. Legal and Regulatory Adherence:
As a Creator, you are required to adhere to all local, state, federal, and international laws applicable to your content and interactions on Clanly.
8. Modification and Termination:
Clanly reserves the right to modify these terms and will provide you with notice of these changes. Continued use of Clanly after changes have been communicated will constitute your acceptance of the modified terms.
Clanly also reserves the right to terminate a Creator’s access to the platform for breach of these terms, including any actions that negatively impact the platform or other users.
9. Financial Terms for Creators:
Fees Structure:
Service Fee: Clanly charges a service fee of thirty percent (30%) on all payments made by Fans to Creators (exclusive of any VAT element of the Fan Payment). This fee is referred to as "Our Fee" and covers the costs associated with providing, maintaining, and operating Clanly, as well as hosting your content.
Creator Earnings: As a Creator, you will receive seventy percent (70%) of the Fan Payments (exclusive of any VAT element of the Fan Payment). These earnings are referred to as "Creator Earnings."
Payment Processing:
Deduction of Fees: Our Fee is automatically deducted from the Fan Payments before the balance is credited to your account.
Currency: All transactions are processed in USD ($) unless specifically noted otherwise. Creators should be aware of potential currency conversion fees or fluctuations when withdrawing earnings if based outside the Eurozone.
Payouts to Creators:
Payment Schedule: Creator Earnings are paid out according to the payout schedule established in your Creator account settings, which may be adjusted within the platform’s parameters.
Method of Payment: Payments to Creators are made via the payment methods registered and verified on your Clanly account, such as bank transfer or other available financial services.
Payout Thresholds: Payouts are subject to minimum thresholds as determined by Clanly and dependent on the payment method chosen.
Tax Reporting: As a Creator, you are responsible for reporting your earnings to the appropriate tax authorities as required by the laws of your jurisdiction. Clanly will provide necessary documentation for tax purposes as applicable.
Adjustments and Discrepancies:
In cases of payment discrepancies or disputes, Clanly will work with you to investigate and resolve the issue based on transaction records. However, Clanly’s records will be considered definitive in the absence of compelling evidence to the contrary.
VAT and Other Taxes:
VAT Handling: VAT applicable on Fan Payments will be handled according to the tax laws of Germany and any other relevant jurisdictions. It is important to note that the percentage rates stated above for fees and earnings exclude any VAT element.
Responsibility for Other Taxes: You are responsible for all other taxes applicable to your earnings.
Changes to Fee Structure:
Clanly reserves the right to modify the fee structure at any time. Changes will be communicated to you with reasonable notice before they take effect. Continued use of the platform after changes have been notified will constitute your acceptance of the new fee structure.
10. Personal legal responsibility of Creators:
Only individuals can be Creators. Every Creator is bound personally by the Terms of Service. If you have an agent, agency, management company or other third party which assists you with the operation of your Creator account (or operates it on your behalf), this does not affect your personal legal responsibility. Our relationship is with you, and not with any third party, and you will be legally responsible for ensuring that all Content posted and all use of your account complies with the Terms of Service.
11. Fan/Creator Transactions
Nature of Transactions:
Transactional Relationships: All Fan/Creator Transactions on Clanly are governed by the "Standard Contract between Fan and Creator" which establishes the contractual relationship directly between Fans and Creators. While Clanly facilitates these transactions by providing the platform and hosting the content, it does not become a party to the Standard Contract between Fan and Creator or any other contract that may exist between a Fan and Creator. Clanly is not responsible for the execution of these agreements.
VAT on Transactions: Fan Payments are exclusive of VAT, which will be added at the current rate applicable under German law or the law of the Fan's jurisdiction, as required.
Performance Obligations:
Confirmation of Transactions: Upon confirmation of a Fan/Creator Transaction through Clanly's interface or email notification, you as a Creator are required to fulfill the agreed-upon transaction, such as allowing access to the content, delivering custom content, or enabling interaction functions as purchased by the Fan.
Indemnity for Non-Compliance: You agree to indemnify Clanly for any losses or damages resulting from your failure to fulfill your part of any Fan/Creator Transaction, including potential losses of profit suffered by Clanly.
12. Content Terms for Creators
Content Ownership and Licensing:
Non-Confidentiality: Your content on Clanly is non-confidential, and you grant your Fans the right to access and view your content for their lawful, personal use according to the licenses you provide.
Content Warranties: You warrant that each item of content you post on Clanly:
Complies fully with the Terms of Service, particularly our Acceptable Use Policy.
Is either owned by you or you have a valid license to use and distribute the content.
Includes all necessary rights, licenses, consents, and releases for third-party material used within your content, ensuring lawful use and distribution on Clanly.
Meets the standards of satisfactory quality based on the description, price, and any other relevant factors.
Is fit for the purposes made known by Fans.
Accurately matches the descriptions provided by you on your Clanly profile and in any advertisements.
Liability for Content:
Indemnification for Breach: You agree to be liable to Clanly and indemnify it against any losses or damages (including lost profits) resulting from any breach of your warranties regarding your content.
No Endorsement or Monitoring by Clanly: Clanly does not endorse any content posted by Creators or other users and is not obligated to monitor such content. Clanly has no direct control over the nature of the content posted.
Records Custodian:
Record Keeping: You agree to act as the custodian of records for the content you upload to Clanly, maintaining compliance with applicable regulations concerning content creation and distribution.
13. Payouts to Creators:
Handling of Payments:
Third-Party Payment Providers: All Fan Payments are processed by third-party payment providers approved by Clanly.
Payment Collection: Depending on your chosen Payout Option, the third-party payment provider, such as Stripe, will collect Fan Payments and disburse your Creator Earnings directly to your bank account.
Fee Deduction and Holding of Earnings: If a Payout Option other than Stripe is chosen, Clanly will deduct a service fee of 30% from the Fan Payments received. The remaining 70% (Creator Earnings) will be held on your behalf by Clanly or one of our subsidiary companies.
Updating and Withdrawing Earnings:
Account Updates: Your Clanly account will reflect your Creator Earnings within a reasonable time frame. These earnings will become available for withdrawal once they are visible in your account.
Withdrawal Process: To withdraw Creator Earnings, you must have at least the minimum payout amount in your account, as detailed on the Banking page of your Clanly account. This page will also inform you of the minimum payout amount applicable based on your country of residence.
Currency and Conversion: All transactions, including Fan Payments and Creator Earnings, are processed in USD. If Stripe is used, the amounts will be converted to your local currency based on Stripe's exchange rates. Be aware that your bank or e-wallet may charge currency conversion or transfer fees. Clanly does not control these fees and is not responsible for any such charges imposed by your bank or e-wallet provider.
Chargebacks and Refunds:
Handling Disputes: If a Fan successfully secures a refund or chargeback from their credit card provider for a payment made to you, Clanly may investigate the transaction and may deduct from your account an amount equal to the Creator Earnings associated with the refunded or charged-back amount.
Data Security with Third-Party Payment Providers:
Data Storage: Except for direct bank transfer options, Clanly does not store any financial data you provide when registering your Payout Options with third-party payment providers. This data is handled entirely by the respective third-party services to ensure your privacy and security.
13. Withholding Creator Earnings:
Conditions for Withholding:
Breach of Terms of Service: Clanly may withhold all or part of the Creator Earnings due to you but not yet paid out if it is believed that you have seriously or repeatedly breached any part of theTerms of Service.
Potential Breach Impact: If you attempt or threaten to breach any part of the Terms of Service in a manner that could have serious consequences for Clanly or another user, such as causing potential loss, we may also withhold earnings.
Unlawful or Fraudulent Activity: If there is a suspicion that any Creator Earnings resulted from unlawful or fraudulent activity, either by you or by the Fan responsible for the payment, we will withhold earnings for as long as necessary to investigate the suspected activity.
Investigation and Resolution:
Duration of Withholding: Earnings may be withheld while investigations into breaches of the Terms of Service or unlawful activities are conducted.
Outcome of Investigation: If the investigation concludes that there has been a breach of the Terms of Service, attempted breach with serious potential consequences, or unlawful or fraudulent activity, you will be notified, and you may forfeit your Creator Earnings.
Lien or Third-Party Claims: Earnings may also be withheld if there is notice of secured interests, liens, or other claims on your earnings by third parties. Clanly does not assume responsibility for disputes involving third-party claims on your earnings.
Handling of Unrelated Earnings:
Unrelated Earnings: If it is determined that a portion of the withheld earnings is unrelated to any breaches or suspected unlawful activities, Clanly may arrange for the payment of those earnings to you.
Setoff Rights: If your breach of the Terms of Service results in losses to Clanly, the platform reserves the right to withhold all earnings due to you and set off such amounts against the losses incurred.
Return of Funds to Fans:
Forfeiture of Earnings: If, after the investigation, it is decided that the Creator Earnings are to be forfeited, Clanly will make every effort, unless prohibited by law, to return the associated Fan Payments to the Fans who made them.
BY USING OUR PLATFORM, YOU AGREE TO THESE TERMS – PLEASE READ THEM CAREFULLY
1. Introduction:
By registering as a Creator on Clanly, you agree to adhere to these Terms of Use specifically designed for Creators, in addition to the general Terms of Use applicable to all Clanly users.
2. Interpretation and Definitions:
VAT and Taxes: "VAT" refers to value-added tax applicable in Germany or any other applicable jurisdiction. "Tax" encompasses all forms of tax and statutory, governmental, state, federal, provincial, local government or municipal charges, duties, imposts, contributions, levies, withholdings or liabilities, wherever chargeable.
3. Applicable Terms:
General Compliance: As a Creator, you agree to comply with:
Terms of service - The general Terms of Use for all Users of Clanly.
Privacy Policy - Detailing how we handle your personal and other data.
Acceptable Use Policy - Outlines permissible activities and content on Clanly.
Standard Contract between Fan and Creator - For Fan/Creator Transactions. While Clanly facilitates the connection between you and your fans, it is not a party to any agreements directly between you and your fans. The Standard Contract between Fan and Creator governs each transaction, stipulating the specific terms under which you engage with fans.
4. Additional Legal Considerations:
Platform to Business Regulation Compliance: If you are based in the European Union or Germany, you are also subject to the Platform to Business Regulation Terms, ensuring transparency and fairness in your dealings on Clanly.
Dual Roles: If you also use Clanly as a Fan, you must adhere to the Terms of Service for Fans.
Referral Program Participation: If you engage in the Clanly Referral Program, specific terms related to the referral program apply to you.
5. Creator Responsibilities:
Content Ownership and Rights: You must own or have the necessary licenses, rights, consents, and permissions to use and authorize Clanly to use all patent, trademark, trade secret, copyright, or other proprietary rights in and to any and all content you submit.
Content Accuracy: You are responsible for ensuring that all content you upload complies with applicable laws and Clanly policies and does not infringe on the rights of others.
Pricing and Transactions: You have the autonomy to set pricing within Clanly’s parameters but must clearly communicate price changes to your subscribers.
6. Financial Transactions:
You are responsible for setting subscription prices and any associated content fees within the framework provided by Clanly.
All financial transactions will be processed in USD ($), unless otherwise noted, and are subject to VAT and other applicable taxes as dictated by jurisdictional requirements.
You authorize Clanly and its payment processors to handle all aspects of payment collection from fans, including the handling of credit card and other payment processing information.
7. Legal and Regulatory Adherence:
As a Creator, you are required to adhere to all local, state, federal, and international laws applicable to your content and interactions on Clanly.
8. Modification and Termination:
Clanly reserves the right to modify these terms and will provide you with notice of these changes. Continued use of Clanly after changes have been communicated will constitute your acceptance of the modified terms.
Clanly also reserves the right to terminate a Creator’s access to the platform for breach of these terms, including any actions that negatively impact the platform or other users.
9. Financial Terms for Creators:
Fees Structure:
Service Fee: Clanly charges a service fee of thirty percent (30%) on all payments made by Fans to Creators (exclusive of any VAT element of the Fan Payment). This fee is referred to as "Our Fee" and covers the costs associated with providing, maintaining, and operating Clanly, as well as hosting your content.
Creator Earnings: As a Creator, you will receive seventy percent (70%) of the Fan Payments (exclusive of any VAT element of the Fan Payment). These earnings are referred to as "Creator Earnings."
Payment Processing:
Deduction of Fees: Our Fee is automatically deducted from the Fan Payments before the balance is credited to your account.
Currency: All transactions are processed in USD ($) unless specifically noted otherwise. Creators should be aware of potential currency conversion fees or fluctuations when withdrawing earnings if based outside the Eurozone.
Payouts to Creators:
Payment Schedule: Creator Earnings are paid out according to the payout schedule established in your Creator account settings, which may be adjusted within the platform’s parameters.
Method of Payment: Payments to Creators are made via the payment methods registered and verified on your Clanly account, such as bank transfer or other available financial services.
Payout Thresholds: Payouts are subject to minimum thresholds as determined by Clanly and dependent on the payment method chosen.
Tax Reporting: As a Creator, you are responsible for reporting your earnings to the appropriate tax authorities as required by the laws of your jurisdiction. Clanly will provide necessary documentation for tax purposes as applicable.
Adjustments and Discrepancies:
In cases of payment discrepancies or disputes, Clanly will work with you to investigate and resolve the issue based on transaction records. However, Clanly’s records will be considered definitive in the absence of compelling evidence to the contrary.
VAT and Other Taxes:
VAT Handling: VAT applicable on Fan Payments will be handled according to the tax laws of Germany and any other relevant jurisdictions. It is important to note that the percentage rates stated above for fees and earnings exclude any VAT element.
Responsibility for Other Taxes: You are responsible for all other taxes applicable to your earnings.
Changes to Fee Structure:
Clanly reserves the right to modify the fee structure at any time. Changes will be communicated to you with reasonable notice before they take effect. Continued use of the platform after changes have been notified will constitute your acceptance of the new fee structure.
10. Personal legal responsibility of Creators:
Only individuals can be Creators. Every Creator is bound personally by the Terms of Service. If you have an agent, agency, management company or other third party which assists you with the operation of your Creator account (or operates it on your behalf), this does not affect your personal legal responsibility. Our relationship is with you, and not with any third party, and you will be legally responsible for ensuring that all Content posted and all use of your account complies with the Terms of Service.
11. Fan/Creator Transactions
Nature of Transactions:
Transactional Relationships: All Fan/Creator Transactions on Clanly are governed by the "Standard Contract between Fan and Creator" which establishes the contractual relationship directly between Fans and Creators. While Clanly facilitates these transactions by providing the platform and hosting the content, it does not become a party to the Standard Contract between Fan and Creator or any other contract that may exist between a Fan and Creator. Clanly is not responsible for the execution of these agreements.
VAT on Transactions: Fan Payments are exclusive of VAT, which will be added at the current rate applicable under German law or the law of the Fan's jurisdiction, as required.
Performance Obligations:
Confirmation of Transactions: Upon confirmation of a Fan/Creator Transaction through Clanly's interface or email notification, you as a Creator are required to fulfill the agreed-upon transaction, such as allowing access to the content, delivering custom content, or enabling interaction functions as purchased by the Fan.
Indemnity for Non-Compliance: You agree to indemnify Clanly for any losses or damages resulting from your failure to fulfill your part of any Fan/Creator Transaction, including potential losses of profit suffered by Clanly.
12. Content Terms for Creators
Content Ownership and Licensing:
Non-Confidentiality: Your content on Clanly is non-confidential, and you grant your Fans the right to access and view your content for their lawful, personal use according to the licenses you provide.
Content Warranties: You warrant that each item of content you post on Clanly:
Complies fully with the Terms of Service, particularly our Acceptable Use Policy.
Is either owned by you or you have a valid license to use and distribute the content.
Includes all necessary rights, licenses, consents, and releases for third-party material used within your content, ensuring lawful use and distribution on Clanly.
Meets the standards of satisfactory quality based on the description, price, and any other relevant factors.
Is fit for the purposes made known by Fans.
Accurately matches the descriptions provided by you on your Clanly profile and in any advertisements.
Liability for Content:
Indemnification for Breach: You agree to be liable to Clanly and indemnify it against any losses or damages (including lost profits) resulting from any breach of your warranties regarding your content.
No Endorsement or Monitoring by Clanly: Clanly does not endorse any content posted by Creators or other users and is not obligated to monitor such content. Clanly has no direct control over the nature of the content posted.
Records Custodian:
Record Keeping: You agree to act as the custodian of records for the content you upload to Clanly, maintaining compliance with applicable regulations concerning content creation and distribution.
13. Payouts to Creators:
Handling of Payments:
Third-Party Payment Providers: All Fan Payments are processed by third-party payment providers approved by Clanly.
Payment Collection: Depending on your chosen Payout Option, the third-party payment provider, such as Stripe, will collect Fan Payments and disburse your Creator Earnings directly to your bank account.
Fee Deduction and Holding of Earnings: If a Payout Option other than Stripe is chosen, Clanly will deduct a service fee of 30% from the Fan Payments received. The remaining 70% (Creator Earnings) will be held on your behalf by Clanly or one of our subsidiary companies.
Updating and Withdrawing Earnings:
Account Updates: Your Clanly account will reflect your Creator Earnings within a reasonable time frame. These earnings will become available for withdrawal once they are visible in your account.
Withdrawal Process: To withdraw Creator Earnings, you must have at least the minimum payout amount in your account, as detailed on the Banking page of your Clanly account. This page will also inform you of the minimum payout amount applicable based on your country of residence.
Currency and Conversion: All transactions, including Fan Payments and Creator Earnings, are processed in USD. If Stripe is used, the amounts will be converted to your local currency based on Stripe's exchange rates. Be aware that your bank or e-wallet may charge currency conversion or transfer fees. Clanly does not control these fees and is not responsible for any such charges imposed by your bank or e-wallet provider.
Chargebacks and Refunds:
Handling Disputes: If a Fan successfully secures a refund or chargeback from their credit card provider for a payment made to you, Clanly may investigate the transaction and may deduct from your account an amount equal to the Creator Earnings associated with the refunded or charged-back amount.
Data Security with Third-Party Payment Providers:
Data Storage: Except for direct bank transfer options, Clanly does not store any financial data you provide when registering your Payout Options with third-party payment providers. This data is handled entirely by the respective third-party services to ensure your privacy and security.
13. Withholding Creator Earnings:
Conditions for Withholding:
Breach of Terms of Service: Clanly may withhold all or part of the Creator Earnings due to you but not yet paid out if it is believed that you have seriously or repeatedly breached any part of theTerms of Service.
Potential Breach Impact: If you attempt or threaten to breach any part of the Terms of Service in a manner that could have serious consequences for Clanly or another user, such as causing potential loss, we may also withhold earnings.
Unlawful or Fraudulent Activity: If there is a suspicion that any Creator Earnings resulted from unlawful or fraudulent activity, either by you or by the Fan responsible for the payment, we will withhold earnings for as long as necessary to investigate the suspected activity.
Investigation and Resolution:
Duration of Withholding: Earnings may be withheld while investigations into breaches of the Terms of Service or unlawful activities are conducted.
Outcome of Investigation: If the investigation concludes that there has been a breach of the Terms of Service, attempted breach with serious potential consequences, or unlawful or fraudulent activity, you will be notified, and you may forfeit your Creator Earnings.
Lien or Third-Party Claims: Earnings may also be withheld if there is notice of secured interests, liens, or other claims on your earnings by third parties. Clanly does not assume responsibility for disputes involving third-party claims on your earnings.
Handling of Unrelated Earnings:
Unrelated Earnings: If it is determined that a portion of the withheld earnings is unrelated to any breaches or suspected unlawful activities, Clanly may arrange for the payment of those earnings to you.
Setoff Rights: If your breach of the Terms of Service results in losses to Clanly, the platform reserves the right to withhold all earnings due to you and set off such amounts against the losses incurred.
Return of Funds to Fans:
Forfeiture of Earnings: If, after the investigation, it is decided that the Creator Earnings are to be forfeited, Clanly will make every effort, unless prohibited by law, to return the associated Fan Payments to the Fans who made them.
Acceptable use policy
18-04-2024
18-04-2024
BY USING OUR PLATFORM, YOU AGREE TO THESE TERMS – PLEASE READ THEM CAREFULLY
Introduction
By using Clanly, you agree to this Policy, which forms part of your agreement with us. This policy sets out acceptable and unacceptable conduct to ensure a respectful, inclusive, and lawful community on Clanly and is part of the terms of service. We are committed to maintaining a safe and respectful community.
Community Standards and Prohibited Conduct:
Clanly is committed to maintaining a safe and respectful environment. The following content and activities are not allowed:
Content that promotes or encourages discrimination based on race, gender, religion, nationality, disability, sexual orientation, or age.
Threats against any individual or group.
Incitement of violence against any person, place, or entity.
Disclosure of private information without explicit consent.
Illegal, fraudulent, defamatory, hateful, or harassing behavior.
Exploitation, harm, or attempted harm, particularly to individuals under 18 years old.
Hate speech that vilifies, humiliates, dehumanizes, excludes, attacks, threatens, or incites hatred, fear, or violence.
Depictions or references to firearms or weapons used in a threatening or violent manner.
Restricted Uses:
Clanly is for personal use only; commercial resale of accounts or content is prohibited.
Do not upload, post, or display content involving minors.
Avoid engaging in or promoting illegal activities, including drugs, violence, and illegal gambling.
Refrain from using Clanly to stalk, bully, abuse, harass, or intimidate anyone.
Do not engage in misleading or deceptive conduct.
Respect intellectual property, privacy, and all other rights.
Avoid using automated tools to interact with Clanly systems or for data scraping.
Prohibited Commercial Activities
Monetization through Clanly’s payment systems is subject to strict regulations. Prohibited activities include:
General:
Trade in unlicensed proprietary content.
Restricted products such as food items, airlines, bail bonds, and legal services.
Age-restricted products and services.
Sexually explicit material involving minors.
Any form of gambling or fortune telling.
Unlicensed proprietary content
Food products and ingredients (including consumer packaged goods, livestock, plants, and seeds)
Specific:
Airlines
Bail bonds
Bankruptcy lawyers
Bidding fee or penny auctions
Age or legally restricted products or services
Sexually-oriented or pornographic content (including but not limited to adult books or video, adult telephone conversations or audio, membership to adult websites or content, companion or escort services, dating services, mail-order brides, massage parlors and prostitution, or content of any format that features characters who are minors, are depicted as minors, or are suggested to be minors in any sexual or sensual context)
Cell phones/pagers
Centralized reservation services
Collection agencies
Chain letters
Check cashing
Counterfeit goods/replicas
Currency exchange (including physical, digital or cryptographic currency exchange)
Consulting firms
Services (including, but not limited to, "get rich quick" schemes, business opportunities, investment opportunities, mortgage consulting, real estate purchases, mortgage reduction services and credit repair and protection)
Billing services (including, but not limited to, accepting payment for services rendered and billing for services to be performed in the future)
Credit card and identity theft protection
Cruise lines
Flea markets
Drug paraphernalia
Essay mills/paper mills
Extended warranties
Fortune tellers
Gambling (including legal gambling where the cardholder is not present when the bet is made, lotteries, illegal gambling, internet gambling, sports forecasting and odds making)
Illegal products or services
Marijuana dispensaries and related businesses
Money transmission
Money service businesses
Multi-level marketing or pyramid schemes
Wire transfers or money orders
Pharmacies or internet pharmacies
Pseudo pharmaceuticals (including anti-aging pills, sexual stimulants, weight loss pills, diet pills)
Quasi-cash or stores of value
Security brokerage
Door-to-door sales
Offering substantial rebates or special incentives that are awarded to the cardholder subsequent to the original purchase
Negative response marketing techniques
Deceptive marketing practices
Reselling private label rights products
Shipping/forwarding brokers
Substances designed to mimic illegal drugs
Telemarketing
Timeshares
Tobacco products
Weapons or ammunition
Jewelry or beauty products
Enforcement and Compliance:
Violations of these guidelines may lead to content removal, account suspension, or termination at Clanly's discretion, without prior notice. We reserve the right to modify this policy in response to changes in the legal and regulatory environment, with immediate effect.
Transparency and Monitoring: Clanly does not use end-to-end encryption, allowing our team to oversee all content, including direct messages and paid content. This oversight enables us to:
Identify and prevent violations of our policies.
Swiftly investigate and address reports of hate speech, discrimination, or threats.
Remove any offending content to uphold community standards.
For questions or concerns regarding content or activities on Clanly, please contact our support team.
BY USING OUR PLATFORM, YOU AGREE TO THESE TERMS – PLEASE READ THEM CAREFULLY
Introduction
By using Clanly, you agree to this Policy, which forms part of your agreement with us. This policy sets out acceptable and unacceptable conduct to ensure a respectful, inclusive, and lawful community on Clanly and is part of the terms of service. We are committed to maintaining a safe and respectful community.
Community Standards and Prohibited Conduct:
Clanly is committed to maintaining a safe and respectful environment. The following content and activities are not allowed:
Content that promotes or encourages discrimination based on race, gender, religion, nationality, disability, sexual orientation, or age.
Threats against any individual or group.
Incitement of violence against any person, place, or entity.
Disclosure of private information without explicit consent.
Illegal, fraudulent, defamatory, hateful, or harassing behavior.
Exploitation, harm, or attempted harm, particularly to individuals under 18 years old.
Hate speech that vilifies, humiliates, dehumanizes, excludes, attacks, threatens, or incites hatred, fear, or violence.
Depictions or references to firearms or weapons used in a threatening or violent manner.
Restricted Uses:
Clanly is for personal use only; commercial resale of accounts or content is prohibited.
Do not upload, post, or display content involving minors.
Avoid engaging in or promoting illegal activities, including drugs, violence, and illegal gambling.
Refrain from using Clanly to stalk, bully, abuse, harass, or intimidate anyone.
Do not engage in misleading or deceptive conduct.
Respect intellectual property, privacy, and all other rights.
Avoid using automated tools to interact with Clanly systems or for data scraping.
Prohibited Commercial Activities
Monetization through Clanly’s payment systems is subject to strict regulations. Prohibited activities include:
General:
Trade in unlicensed proprietary content.
Restricted products such as food items, airlines, bail bonds, and legal services.
Age-restricted products and services.
Sexually explicit material involving minors.
Any form of gambling or fortune telling.
Unlicensed proprietary content
Food products and ingredients (including consumer packaged goods, livestock, plants, and seeds)
Specific:
Airlines
Bail bonds
Bankruptcy lawyers
Bidding fee or penny auctions
Age or legally restricted products or services
Sexually-oriented or pornographic content (including but not limited to adult books or video, adult telephone conversations or audio, membership to adult websites or content, companion or escort services, dating services, mail-order brides, massage parlors and prostitution, or content of any format that features characters who are minors, are depicted as minors, or are suggested to be minors in any sexual or sensual context)
Cell phones/pagers
Centralized reservation services
Collection agencies
Chain letters
Check cashing
Counterfeit goods/replicas
Currency exchange (including physical, digital or cryptographic currency exchange)
Consulting firms
Services (including, but not limited to, "get rich quick" schemes, business opportunities, investment opportunities, mortgage consulting, real estate purchases, mortgage reduction services and credit repair and protection)
Billing services (including, but not limited to, accepting payment for services rendered and billing for services to be performed in the future)
Credit card and identity theft protection
Cruise lines
Flea markets
Drug paraphernalia
Essay mills/paper mills
Extended warranties
Fortune tellers
Gambling (including legal gambling where the cardholder is not present when the bet is made, lotteries, illegal gambling, internet gambling, sports forecasting and odds making)
Illegal products or services
Marijuana dispensaries and related businesses
Money transmission
Money service businesses
Multi-level marketing or pyramid schemes
Wire transfers or money orders
Pharmacies or internet pharmacies
Pseudo pharmaceuticals (including anti-aging pills, sexual stimulants, weight loss pills, diet pills)
Quasi-cash or stores of value
Security brokerage
Door-to-door sales
Offering substantial rebates or special incentives that are awarded to the cardholder subsequent to the original purchase
Negative response marketing techniques
Deceptive marketing practices
Reselling private label rights products
Shipping/forwarding brokers
Substances designed to mimic illegal drugs
Telemarketing
Timeshares
Tobacco products
Weapons or ammunition
Jewelry or beauty products
Enforcement and Compliance:
Violations of these guidelines may lead to content removal, account suspension, or termination at Clanly's discretion, without prior notice. We reserve the right to modify this policy in response to changes in the legal and regulatory environment, with immediate effect.
Transparency and Monitoring: Clanly does not use end-to-end encryption, allowing our team to oversee all content, including direct messages and paid content. This oversight enables us to:
Identify and prevent violations of our policies.
Swiftly investigate and address reports of hate speech, discrimination, or threats.
Remove any offending content to uphold community standards.
For questions or concerns regarding content or activities on Clanly, please contact our support team.
BY USING OUR PLATFORM, YOU AGREE TO THESE TERMS – PLEASE READ THEM CAREFULLY
Introduction
By using Clanly, you agree to this Policy, which forms part of your agreement with us. This policy sets out acceptable and unacceptable conduct to ensure a respectful, inclusive, and lawful community on Clanly and is part of the terms of service. We are committed to maintaining a safe and respectful community.
Community Standards and Prohibited Conduct:
Clanly is committed to maintaining a safe and respectful environment. The following content and activities are not allowed:
Content that promotes or encourages discrimination based on race, gender, religion, nationality, disability, sexual orientation, or age.
Threats against any individual or group.
Incitement of violence against any person, place, or entity.
Disclosure of private information without explicit consent.
Illegal, fraudulent, defamatory, hateful, or harassing behavior.
Exploitation, harm, or attempted harm, particularly to individuals under 18 years old.
Hate speech that vilifies, humiliates, dehumanizes, excludes, attacks, threatens, or incites hatred, fear, or violence.
Depictions or references to firearms or weapons used in a threatening or violent manner.
Restricted Uses:
Clanly is for personal use only; commercial resale of accounts or content is prohibited.
Do not upload, post, or display content involving minors.
Avoid engaging in or promoting illegal activities, including drugs, violence, and illegal gambling.
Refrain from using Clanly to stalk, bully, abuse, harass, or intimidate anyone.
Do not engage in misleading or deceptive conduct.
Respect intellectual property, privacy, and all other rights.
Avoid using automated tools to interact with Clanly systems or for data scraping.
Prohibited Commercial Activities
Monetization through Clanly’s payment systems is subject to strict regulations. Prohibited activities include:
General:
Trade in unlicensed proprietary content.
Restricted products such as food items, airlines, bail bonds, and legal services.
Age-restricted products and services.
Sexually explicit material involving minors.
Any form of gambling or fortune telling.
Unlicensed proprietary content
Food products and ingredients (including consumer packaged goods, livestock, plants, and seeds)
Specific:
Airlines
Bail bonds
Bankruptcy lawyers
Bidding fee or penny auctions
Age or legally restricted products or services
Sexually-oriented or pornographic content (including but not limited to adult books or video, adult telephone conversations or audio, membership to adult websites or content, companion or escort services, dating services, mail-order brides, massage parlors and prostitution, or content of any format that features characters who are minors, are depicted as minors, or are suggested to be minors in any sexual or sensual context)
Cell phones/pagers
Centralized reservation services
Collection agencies
Chain letters
Check cashing
Counterfeit goods/replicas
Currency exchange (including physical, digital or cryptographic currency exchange)
Consulting firms
Services (including, but not limited to, "get rich quick" schemes, business opportunities, investment opportunities, mortgage consulting, real estate purchases, mortgage reduction services and credit repair and protection)
Billing services (including, but not limited to, accepting payment for services rendered and billing for services to be performed in the future)
Credit card and identity theft protection
Cruise lines
Flea markets
Drug paraphernalia
Essay mills/paper mills
Extended warranties
Fortune tellers
Gambling (including legal gambling where the cardholder is not present when the bet is made, lotteries, illegal gambling, internet gambling, sports forecasting and odds making)
Illegal products or services
Marijuana dispensaries and related businesses
Money transmission
Money service businesses
Multi-level marketing or pyramid schemes
Wire transfers or money orders
Pharmacies or internet pharmacies
Pseudo pharmaceuticals (including anti-aging pills, sexual stimulants, weight loss pills, diet pills)
Quasi-cash or stores of value
Security brokerage
Door-to-door sales
Offering substantial rebates or special incentives that are awarded to the cardholder subsequent to the original purchase
Negative response marketing techniques
Deceptive marketing practices
Reselling private label rights products
Shipping/forwarding brokers
Substances designed to mimic illegal drugs
Telemarketing
Timeshares
Tobacco products
Weapons or ammunition
Jewelry or beauty products
Enforcement and Compliance:
Violations of these guidelines may lead to content removal, account suspension, or termination at Clanly's discretion, without prior notice. We reserve the right to modify this policy in response to changes in the legal and regulatory environment, with immediate effect.
Transparency and Monitoring: Clanly does not use end-to-end encryption, allowing our team to oversee all content, including direct messages and paid content. This oversight enables us to:
Identify and prevent violations of our policies.
Swiftly investigate and address reports of hate speech, discrimination, or threats.
Remove any offending content to uphold community standards.
For questions or concerns regarding content or activities on Clanly, please contact our support team.
Complaints policy
19-04-2024
19-04-2024
1 Introduction:
This document outlines Clanly's Complaints Policy. If you are a using Clanly, this Complaints Policy is part of your Terms of Service agreement with us.
2 Who We Are and How to Contact Us:
Clanly is operated by Clanly UG, a limited company registered in Germany. Our registered office is located at Charlottenstraße 13, 21509 Berlin, Germany.
3 Interpretation:
In this Complaints Policy, defined terms retain the same meanings as those described in the Terms of Service for all Users. Additionally, "business days" refers to any day that is not a Saturday, Sunday, or public holiday in Germany.
4 Applicability:
This Complaints Policy is applicable to all users of Clanly, regardless of whether you are a fan or a creator.
5 How to Make a Complaint:
To lodge a complaint about Clanly (including complaints related to content or the conduct of a user), please send your complaint to support@clanly.com with details including your name, address, contact information, a description of the issue, and, if applicable, the URL of the content involved.
If email is not an option, you may write to us at our registered office: Charlottenstraße 13, 21509 Berlin, Germany.
6 Handling Complaints About Illegal or Non-Consensual Content:
Upon receipt of your complaint concerning illegal or non-consensual content:
We will initiate an investigation that is proportionate to the nature of your complaint.
Should we need further information or documents, we will contact you.
We aim to conduct this investigation within seven (7) business days.
If we determine the content is unlawful or non-consensual, it will be promptly removed, and we will inform you of this decision via email or another electronic method.
If we determine the content is lawful and consensual, we will also inform you of this decision.
Disputes over our determination that content is non-consensual may be referred to neutral arbitration at our expense.
7 Handling Copyright Infringement Complaints:
Complaints regarding copyright infringement should be submitted in accordance with our DMCA Policy. Responses to such complaints will be governed by that policy.
8 Handling Other Complaints:
For other complaints, including those related to breaches of our Acceptable Use Policy:
We will take appropriate steps to investigate your complaint within a timeframe suitable to the nature of the issue.
If additional information or documents are needed, you will be contacted.
We will take actions that we deem appropriate based on the findings of our investigation. If a complaint about content is validated, and it breaches our Acceptable Use Policy, we will act swiftly to remove such content.
We are not obligated to disclose the outcome of your complaint to you.
9 Unjustified or Abusive Complaints:
As a user of Clanly, you are expected not to make any complaint that is wholly unjustified, abusive, or made in bad faith. If it is determined that a complaint was made under such conditions, we reserve the right to suspend or terminate your user account.
1 Introduction:
This document outlines Clanly's Complaints Policy. If you are a using Clanly, this Complaints Policy is part of your Terms of Service agreement with us.
2 Who We Are and How to Contact Us:
Clanly is operated by Clanly UG, a limited company registered in Germany. Our registered office is located at Charlottenstraße 13, 21509 Berlin, Germany.
3 Interpretation:
In this Complaints Policy, defined terms retain the same meanings as those described in the Terms of Service for all Users. Additionally, "business days" refers to any day that is not a Saturday, Sunday, or public holiday in Germany.
4 Applicability:
This Complaints Policy is applicable to all users of Clanly, regardless of whether you are a fan or a creator.
5 How to Make a Complaint:
To lodge a complaint about Clanly (including complaints related to content or the conduct of a user), please send your complaint to support@clanly.com with details including your name, address, contact information, a description of the issue, and, if applicable, the URL of the content involved.
If email is not an option, you may write to us at our registered office: Charlottenstraße 13, 21509 Berlin, Germany.
6 Handling Complaints About Illegal or Non-Consensual Content:
Upon receipt of your complaint concerning illegal or non-consensual content:
We will initiate an investigation that is proportionate to the nature of your complaint.
Should we need further information or documents, we will contact you.
We aim to conduct this investigation within seven (7) business days.
If we determine the content is unlawful or non-consensual, it will be promptly removed, and we will inform you of this decision via email or another electronic method.
If we determine the content is lawful and consensual, we will also inform you of this decision.
Disputes over our determination that content is non-consensual may be referred to neutral arbitration at our expense.
7 Handling Copyright Infringement Complaints:
Complaints regarding copyright infringement should be submitted in accordance with our DMCA Policy. Responses to such complaints will be governed by that policy.
8 Handling Other Complaints:
For other complaints, including those related to breaches of our Acceptable Use Policy:
We will take appropriate steps to investigate your complaint within a timeframe suitable to the nature of the issue.
If additional information or documents are needed, you will be contacted.
We will take actions that we deem appropriate based on the findings of our investigation. If a complaint about content is validated, and it breaches our Acceptable Use Policy, we will act swiftly to remove such content.
We are not obligated to disclose the outcome of your complaint to you.
9 Unjustified or Abusive Complaints:
As a user of Clanly, you are expected not to make any complaint that is wholly unjustified, abusive, or made in bad faith. If it is determined that a complaint was made under such conditions, we reserve the right to suspend or terminate your user account.
1 Introduction:
This document outlines Clanly's Complaints Policy. If you are a using Clanly, this Complaints Policy is part of your Terms of Service agreement with us.
2 Who We Are and How to Contact Us:
Clanly is operated by Clanly UG, a limited company registered in Germany. Our registered office is located at Charlottenstraße 13, 21509 Berlin, Germany.
3 Interpretation:
In this Complaints Policy, defined terms retain the same meanings as those described in the Terms of Service for all Users. Additionally, "business days" refers to any day that is not a Saturday, Sunday, or public holiday in Germany.
4 Applicability:
This Complaints Policy is applicable to all users of Clanly, regardless of whether you are a fan or a creator.
5 How to Make a Complaint:
To lodge a complaint about Clanly (including complaints related to content or the conduct of a user), please send your complaint to support@clanly.com with details including your name, address, contact information, a description of the issue, and, if applicable, the URL of the content involved.
If email is not an option, you may write to us at our registered office: Charlottenstraße 13, 21509 Berlin, Germany.
6 Handling Complaints About Illegal or Non-Consensual Content:
Upon receipt of your complaint concerning illegal or non-consensual content:
We will initiate an investigation that is proportionate to the nature of your complaint.
Should we need further information or documents, we will contact you.
We aim to conduct this investigation within seven (7) business days.
If we determine the content is unlawful or non-consensual, it will be promptly removed, and we will inform you of this decision via email or another electronic method.
If we determine the content is lawful and consensual, we will also inform you of this decision.
Disputes over our determination that content is non-consensual may be referred to neutral arbitration at our expense.
7 Handling Copyright Infringement Complaints:
Complaints regarding copyright infringement should be submitted in accordance with our DMCA Policy. Responses to such complaints will be governed by that policy.
8 Handling Other Complaints:
For other complaints, including those related to breaches of our Acceptable Use Policy:
We will take appropriate steps to investigate your complaint within a timeframe suitable to the nature of the issue.
If additional information or documents are needed, you will be contacted.
We will take actions that we deem appropriate based on the findings of our investigation. If a complaint about content is validated, and it breaches our Acceptable Use Policy, we will act swiftly to remove such content.
We are not obligated to disclose the outcome of your complaint to you.
9 Unjustified or Abusive Complaints:
As a user of Clanly, you are expected not to make any complaint that is wholly unjustified, abusive, or made in bad faith. If it is determined that a complaint was made under such conditions, we reserve the right to suspend or terminate your user account.
Business regulation terms
19-04-2024
19-04-2024
1 Introduction:
These Business Regulation Terms are part of Clanly's Terms of Service, focusing on compliance with business regulations relevant to creators established or residing within the European Union or the United Kingdom.
2 Interpretation:
Defined terms retain their meanings as specified in the General Terms of Use for all Users of Clanly.
3 Applicability:
These Business Regulation Terms apply exclusively to creators who are based in or residents of the European Union or the Germany.
4 Content of Business Regulation Terms:
These terms are designed to ensure our practices align with the fairness and transparency requirements of EU Regulation 2019/1150, known as the "Platform to Business Regulation".
5 Promotion of Creators:
Clanly may opt to promote creators on various distribution channels, including social media platforms such as Instagram and Twitter, to enhance creator visibility.
6 Creator Ranking on Clanly:
Clanly may suggest creators to users randomly based on earnings within the last 30 days, ensuring equal opportunity for creator exposure. Clanly does not employ a ranking system or search/discovery feature to avoid biased promotion.
7 Complaints Procedure:
Creators from the EU or UK concerned about:
Non-compliance with Platform to Business Regulations,
Technological issues affecting their use of Clanly,
Actions or policies of Clanly that directly impact their operations, can submit complaints via support@clanly.com or contact here.
8 Handling Complaints:
Upon receiving a complaint:
We will review and may request additional information to address the issue thoroughly.
Complaints are processed timely, considering the complexity and severity of the issues raised.
Outcomes are communicated in clear language via email or direct messaging on the Clanly platform.
9 Mediation Services:
Should our internal complaint handling not resolve the issue to your satisfaction, you may seek mediation through:
German Institution of Arbitration e. V. (DIS)
Marienforster Str. 52
53177 Bonn
DeutschlandTel: +49 228 391 815 200
Fax: +49 228 391 815 222E-Mail: welcome(at)disarb.org
Website: www.disarb.org
10 Mediation Process:
Both parties commit to act in good faith throughout the mediation.
Mediation does not restrict the rights of either party to initiate legal proceedings before, during, or after the mediation.
You and we will act in good faith throughout any mediation. However, any attempt to reach agreement through mediation on the settlement of a dispute between us will not affect our or your rights to commence legal proceedings at any time before, during or after the mediation process, as such rights are set out in our Terms of Use for all Users.
1 Introduction:
These Business Regulation Terms are part of Clanly's Terms of Service, focusing on compliance with business regulations relevant to creators established or residing within the European Union or the United Kingdom.
2 Interpretation:
Defined terms retain their meanings as specified in the General Terms of Use for all Users of Clanly.
3 Applicability:
These Business Regulation Terms apply exclusively to creators who are based in or residents of the European Union or the Germany.
4 Content of Business Regulation Terms:
These terms are designed to ensure our practices align with the fairness and transparency requirements of EU Regulation 2019/1150, known as the "Platform to Business Regulation".
5 Promotion of Creators:
Clanly may opt to promote creators on various distribution channels, including social media platforms such as Instagram and Twitter, to enhance creator visibility.
6 Creator Ranking on Clanly:
Clanly may suggest creators to users randomly based on earnings within the last 30 days, ensuring equal opportunity for creator exposure. Clanly does not employ a ranking system or search/discovery feature to avoid biased promotion.
7 Complaints Procedure:
Creators from the EU or UK concerned about:
Non-compliance with Platform to Business Regulations,
Technological issues affecting their use of Clanly,
Actions or policies of Clanly that directly impact their operations, can submit complaints via support@clanly.com or contact here.
8 Handling Complaints:
Upon receiving a complaint:
We will review and may request additional information to address the issue thoroughly.
Complaints are processed timely, considering the complexity and severity of the issues raised.
Outcomes are communicated in clear language via email or direct messaging on the Clanly platform.
9 Mediation Services:
Should our internal complaint handling not resolve the issue to your satisfaction, you may seek mediation through:
German Institution of Arbitration e. V. (DIS)
Marienforster Str. 52
53177 Bonn
DeutschlandTel: +49 228 391 815 200
Fax: +49 228 391 815 222E-Mail: welcome(at)disarb.org
Website: www.disarb.org
10 Mediation Process:
Both parties commit to act in good faith throughout the mediation.
Mediation does not restrict the rights of either party to initiate legal proceedings before, during, or after the mediation.
You and we will act in good faith throughout any mediation. However, any attempt to reach agreement through mediation on the settlement of a dispute between us will not affect our or your rights to commence legal proceedings at any time before, during or after the mediation process, as such rights are set out in our Terms of Use for all Users.
1 Introduction:
These Business Regulation Terms are part of Clanly's Terms of Service, focusing on compliance with business regulations relevant to creators established or residing within the European Union or the United Kingdom.
2 Interpretation:
Defined terms retain their meanings as specified in the General Terms of Use for all Users of Clanly.
3 Applicability:
These Business Regulation Terms apply exclusively to creators who are based in or residents of the European Union or the Germany.
4 Content of Business Regulation Terms:
These terms are designed to ensure our practices align with the fairness and transparency requirements of EU Regulation 2019/1150, known as the "Platform to Business Regulation".
5 Promotion of Creators:
Clanly may opt to promote creators on various distribution channels, including social media platforms such as Instagram and Twitter, to enhance creator visibility.
6 Creator Ranking on Clanly:
Clanly may suggest creators to users randomly based on earnings within the last 30 days, ensuring equal opportunity for creator exposure. Clanly does not employ a ranking system or search/discovery feature to avoid biased promotion.
7 Complaints Procedure:
Creators from the EU or UK concerned about:
Non-compliance with Platform to Business Regulations,
Technological issues affecting their use of Clanly,
Actions or policies of Clanly that directly impact their operations, can submit complaints via support@clanly.com or contact here.
8 Handling Complaints:
Upon receiving a complaint:
We will review and may request additional information to address the issue thoroughly.
Complaints are processed timely, considering the complexity and severity of the issues raised.
Outcomes are communicated in clear language via email or direct messaging on the Clanly platform.
9 Mediation Services:
Should our internal complaint handling not resolve the issue to your satisfaction, you may seek mediation through:
German Institution of Arbitration e. V. (DIS)
Marienforster Str. 52
53177 Bonn
DeutschlandTel: +49 228 391 815 200
Fax: +49 228 391 815 222E-Mail: welcome(at)disarb.org
Website: www.disarb.org
10 Mediation Process:
Both parties commit to act in good faith throughout the mediation.
Mediation does not restrict the rights of either party to initiate legal proceedings before, during, or after the mediation.
You and we will act in good faith throughout any mediation. However, any attempt to reach agreement through mediation on the settlement of a dispute between us will not affect our or your rights to commence legal proceedings at any time before, during or after the mediation process, as such rights are set out in our Terms of Use for all Users.
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& Personalbrands
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Full personalization
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